Partner Success Manager

Partner Success Manager

TalkingPoints is an award-winning education technology non-profit organization with the mission to unlock the potential of low-income, underserved families to support their children's learning by partnering with their children's schools. We're building a one-of-a-kind product in the market, a multilingual family engagement platform that connects families and teachers using human and artificial intelligence powered, two-way translated messages and personalized supports eliminating language, time limitations, and know-how as barriers to school / family connection.

Millions of teachers and families are using TalkingPoints in their classrooms, schools and districts across the U.S. TalkingPoints works with key school district partners such as Seattle Public Schools, Boston Public Schools, Buffalo Public School, Wake County and NYC DOE. We have won awards from NYU, MIT, Google, Forbes and are backed by Google, Eric Schmidt, AT&T, Cisco, and Stanford University to name a few. TalkingPoints is at a critical inflection point in the organization's growth. It's an important time to join our team and build on our momentum and ability to support students and families during this critical time in which education equity gaps are more concerning than ever.

Diversity : We celebrate it, we support it, and we thrive on it!

The Opportunity

As a Partner Success Manager, you will be a member of our Partner Success Team, working closely with our Sales, Data Integrations, and Support Teams to successfully implement, optimize, and grow our mid-market and enterprise school and district partnerships. You'll be working closely with a small but supercharged, tightly-knit, mission-driven team, focused on driving family engagement in support of schools, teachers, and families. You will :

• Develop Impactful Relationships
• Guide Onboarding + Adoption
• Drive Partner Health + Develop Family Engagement Expertise
• Strategize + Execute Territory Plans
• Ensure Renewal + Retention
• Lead Training Workshops
• Liaison Between Org + Partners

Who You Are

The base range for this role is $80,000 - $90,000 USD. The range reflects what TalkingPoints would pay for this position. The actual base compensation may vary depending on factors such as experience, location, market conditions, education / training, skill level, and does not include bonuses, other forms of compensation, or benefits.

Overall Fit With Our Org Culture - We Look for Team Members Who Are :

What We Offer :

How to Apply :

Please submit your resume, a brief paragraph describing your interest in TalkingPoints and this position, and a link to your LinkedIn profile.

TalkingPoints is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace where all qualified individuals have an equal opportunity to contribute and succeed. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.