Operations Manager

Position Title : Operations Manager

Salary : 80,000-95,000

Other Forms of Compensation :

Our Passion is Food!

At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

Job Summary

The Food Service Operations Manager is responsible for overseeing the food service program, ensuring established cost controls and quality standards are met to deliver superior service and maximize profitability. This individual will manage daily operations, support staff development, and partner with leadership to drive strategic initiatives that enhance efficiency and guest satisfaction.

Key Responsibilities

Operational Leadership

Coordinate the tasks of Assistant Directors and Operations Managers.

Plan, organize, direct, and supervise departmental functions and activities.

Establish work standards, workflows, and implement policies and procedures.

Oversee the Micro Kitchen program, including product ordering, budget management, vendor coordination, and daily quality assurance walkthroughs.

HR & Staff Development

Support the General Manager with scheduling, performance feedback, and employee relations.

Assist with payroll processes to ensure accuracy and timely completion.

Utilize a participative approach to managing staff, fostering collaboration and accountability.

Guest Experience & Menu Oversight

Participate in daily menu reviews, with emphasis on allergen identification and labeling.

Partner with the General Manager to execute initiatives that improve efficiency and guest satisfaction.

Maintain excellent relationships with employees, guests, clients, and other departments.

Safety & Compliance

Direct and conduct safety, sanitation, and community maintenance programs.

Ensure compliance with all health, safety, and sanitation standards through inspections, staff training, and audits.

Additional Duties

Perform other responsibilities as assigned to support overall operational success.

Qualifications

Bachelors Degree preferred.

Minimum of 3 years of relevant work experience in food service or operations management.

Strong leadership, communication, and interpersonal skills.

Excellent stress management, administrative, organizational, and follow?through abilities.

Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).

Ability to balance cost control with quality standards to maximize profitability.

What We Offer

A dynamic environment with opportunities to lead both operational and strategic initiatives.

Direct impact on guest satisfaction and service excellence.

Professional growth through exposure to HR, payroll, compliance, and food service operations.

Apply to Bon Appetit today!

Bon Appetit is a member of Compass Group USA.

Click here to Learn More about the Compass Story

Associates at Bon Appetit are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance / AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site / state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Bon Appetit maintains a drug-free workplace.

Req ID : 1478462

Bon Appetit

BRYAN GONI