Job Summary :
Under general supervision, performs physical labor to place retail stock and supplies in their proper place to create a great customer experience environment.
Duties include : unloading truck, checking merchandise to purchase order / invoice, stocking merchandise, putting merchandise away from customer use.
We are Boaters serving Boaters with a mission of More Water, Less Hassle! Our Customers come to us to fulfill a need, complete a project on their boat, or gather items for a great day on the water;
you guide your team to ensure Customers leave with the right products to make that happen. Each interaction with a West Marine Customer is an opportunity for you to exceed their expectations and ensure they remain a loyal Customer.
West Marine is a Drug Free Workplace and Equal Opportunity Employer.
Duties / Responsibilities :
- Unload store merchandise from truck
- Check in merchandise from truck or other means per receiving policy
- Ensure that merchandise shipments have been received and displayed within twenty-four hours of delivery.
- Label or apply merchandise sales tags if necessary to merchandise.
- Utilize an efficient pattern and method for putting product away to optimize time
- Use proper methods for unloading and moving product to designated location
- Identify and escalate any bottlenecks impeding put away or product storage capacity
- Ensure all product locations are front, faced and replenished with available overstock
- Alerts management to potential security or loss prevention issues
- Work with fellow associates to maintain that Asset Protection standards are met all the time
- Remove any hazards or obstacles that may impede walking the aisles or sales floor
- Keep receiving dock, aisles and sales floor neat, clean and organized
- Available to work a flexible schedule based on business needs, including nights, weekends and some holidays.
- Perform other job-related duties as assigned.
- Required Skills / Abilities :
- Excellent verbal communication skills.
- Excellent active listening skills.
- Excellent sales and customer service skills.
- Extensive knowledge of the merchandise sold.
- Ability to anticipate customer’s needs.
- Ability to recommend merchandise to customers.
- Ability to operate or to quickly learn the stores point-of-sale system.
Education and Experience :
- High school diploma or equivalent preferred.
- Previous boating and / or retail experience preferred.
Physical Requirements :
- Prolonged periods of standing and walking throughout the retail space.
- Must be able to lift up to 40 pounds to shoulder height unassisted.
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