Web Content Designer II
Job Description
In Office Position Monday thru Friday
Must be able to lift at least 50 pounds.
Must be able to walk at least 1 Miles daily.
IT Call Center Experience preferred
Able to handle call volume of up to 30 calls per day.
People / Customer Service skills required
Printer Administration and Troubleshooting
Server Print Queue, and local Queues
Active Directory Management
- Able to navigate Different Organizational Units (OU)
- Able to look up attributes
- Able to reset password and unlock accounts.
iOS Management, Support, and Deployment
- Setting up new phones / Ipads
- Resetting iTunes accounts
- Resetting network settings
- Backup / Restore device data
Video Conferencing
- Cisco WebEx
- MS Teams
- Cisco Presence video solutions
Network troubleshooting
- Internal vs external
- Wifi
Application Troubleshooting
- Account permission
- Compatibility settings
- Browser vs installed
Remote support
- MSRA
- TEAMs
- Webex
Hardware Deployment
ServiceNow
- Ticket management
- Ticket assignment
Web Content Designer II
In Office Position Monday thru Friday.Must be able to lift at least 50 pounds.Must be able to walk at least 1 Miles daily.IT Call Center Experience preferred.Able to handle call volume of up to 30 calls per day.People/Customer Service skills required.Printer Administration and Troubleshooting.Server...
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