Student Aide- Computer Lab Aide
Job Description
General Function :
Manage the front desk during scheduled work times in the Y203 and I223 Computer Labs.
Responsibilities
Assist students and authorized staff with questions and problems.
Report hardware and software problems to the service desk.
Enforce lab rules and maintain study zone environment.
Open and / or close computer labs as scheduled.
Qualifications
Ability to work independently, problem solve, trouble shoot and resolve issues as needed. Customer service experience helpful and basic knowledge of computers.
Must be a registered student with a minimum of 6 credit hours per semester.
About Us
We are Harper College...the college in your community.
The College was established by referendum in 1965 and opened September 1967. It is named for Dr. William Rainey Harper, a pioneer in the junior college movement in the United States and the first president of the University of Chicago.
Harper College is now one of the nation's premier community colleges and one of the largest, serving approximately 29,000 students annually in Chicago's northwest suburbs.
The College's academic programs prepare students for rewarding careers and for transfer to four-year universities. Harper offers associate degree and certification programs, advanced career programs, workforce training, professional development, continuing education classes, accelerated degree options for adults and developmental education programs.
About the Team
Information Technology provides support for the College's administrative computing environment, the network and telecommunications infrastructure, and core network and Internet services.
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