Franchise General Manager

Job Description

Job Description

Who is Taco Bell?

Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we’re in the business of making tacos, but at heart, we’re a business that’s fueled by the Live Más energy and passion of people serving people.

What is “Live Más”?

Equally important to the job role and responsibilities is making sure the Franchise General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.

About the Job :

Reporting to the Franchise, the Franchise General Manager leads a cross-functional team to execute corporate goals and build Taco Bell as a prominent business in the market, partnering closely with the Taco Bell Corporate Regional General Manager. This role is a broad, strategic role that leads the business strategy, operations, the development, approval and execution of strategies, policies, objectives and plans designed to achieve approved growth, revenue and profit targets.

The Day-to-Day : People

Develop and maintain an appropriate organizational structure; manage multifunctional team

Bring Live Más culture to life throughout the organization through leadership development

Coordinate the development of key performance goals for functions and direct reports

Evaluate employee performance and Build People Capability

Lead by example – be a culture champion and live by Taco Bell principles

Business Development

Drive unit expansion with strong economics and value

Create and implement a strategy to establish and grow Taco Bell in the market

Develop goals and objectives to execute strategy

Lead direct startup of business and manage brand growth in country

Pre-Launch : partner with TB Regional Office to oversee market research, menu development, supply chain set up, site finding, operations training, & marketing launch strategy

Lead site finding and development until Development Leader in place

Assess performance and create plans for continuous improvement

Take ownership of and report key results to corporate officers

Marketing

Lead marketing strategies and plans to grow & maintain market share

Supervise the development and implementation of new products in line with brand standards and company’s strategic plans

Engage in key or targeted customer activities

Fulfill brand promise of feeding people’s lives with Mas Flavor, Mas Heart, Mas Value

Operations

Recruit and equip the best operators in the world to deliver great customer experiences

Maintain brand standards around food quality & ensure product availability

Oversee operational processes are consistently delivering a great customer experience across all restaurants

Leverage culture and people capability to fuel brand performance

Finance

Manage profit and loss at the restaurant and corporate level

Set P&L targets for restaurant general managers

Oversee capital expenditure and budgets in accordance with company policies & strategy

Report on actual operating performance versus budget and forecast objectives to business owner and executive team

Is This You?

Minimum of 8-10 years’ experience, with an emphasis on functional leadership (Marketing and / or Development) of a multinational consumer-facing company and / or top-tier management consulting experience, having also worked in industry

Bachelor’s Degree (management, business, finance), advanced degree preferred

Experience in all facets of line management, including strategy, objective setting, action planning, execution excellence, application of analytical techniques, corrective action in achievement of high operating standards and targets in achievement of sales, profit, people and growth targets

Leadership team experience with direct sales / profit / people management accountability

Experience in a progressive, face-paced consumer orientated business

Experience in short-and long-term planning and in the development of strategies and plans for achievement of approved revenue, profit and growth targets

Ability to establish and retain clear priorities and apply appropriate degree of urgency while maintaining a controlled environment and approach to management

An understanding and appreciation of modern marketing management and the importance of consumer insights in driving results

An understanding and appreciation of building people capability and the importance of company values, culture and people capability in driving results

A sound understanding of external and internal public relations activities

Proven strong coaching, influencing and people skills with the ability to obtain credibility and acceptance in the shortest possible time without unnecessary disruption

Able to relate to all levels of management and employees from diverse backgrounds through the application of exceptional interpersonal and communication skills

Competitive outlook with proven decision making and risk taking ability balanced by sound commercial judgement

High degree of flexibility with the ability to drive and embrace change as an opportunity to provide commercial advantage

We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people’s lives with Más!

We are about more than just building restaurants—we connect with our fans through their passions including sports, gaming, and music

We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle

We foster a culture of authenticity and believe all people can make a difference

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