General Manager

About the role

The General Manager serves as the leader of their single Barry’s studio, and is responsible for overall operation, client experience, people management, and performance. A successful candidate in the General Manager role is passionate about health and wellness, loves to lead alongside a team, is able to work with teams locally and remotely, and thrives in a fast-paced people-filled setting.

What you'll do

Studio Operations

• Oversee daily studio operations and studio management teams, including Front Desk, FuelBar, Retail and Facilities operations.
• Manage and drive studio performance, work strategically to assess and meet all key studio, retail, and FuelBar business performance metrics, and make appropriate, informed business decisions.
• Oversee all labor schedules to ensure proper coverage and alignment with budgeted hours.
• Conduct regular inspections of all studio spaces and manage projects to ensure facilities are clean and updated, working with local and corporate leadership on quick execution of facilities initiatives and repairs.
• Maintain a working presence in studios, covering studio management shifts as needed to showcase the best of brand skills and mentor employees as well as other managers.
• Assist with new studio openings when necessary.
• Manage communications with and between supervisors, peers, and subordinates regarding studio needs to ensure that all departments are properly supported and supplied at all times.
• In partnership with other studio management, recruit, screen, and onboard new employees across all departments.
• Analyze the level of training conducted across the studio and its departments to ensure that all team members are consistent and proficient in Barry’s hospitality standards.
• Coach a team of motivated employees, conduct regular performance reviews, and work with the People and Culture (HR) Department to address personnel concerns or issues.
• Partner with the Director of Operations to assist with sourcing and hiring new management candidates, develop a pipeline of potential talent for long-term growth, and raise engagement from skilled team members.

Community Marketing and Studio Dynamics

Company Culture

Qualifications

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