IT Manager

Job Description

Summary

We are seeking an experienced and security-focused IT Manager to lead and oversee all aspects of our IT operations. This role is responsible for maintaining a reliable and secure IT infrastructure, implementing company-wide IT policies, and ensuring compliance with industry standards and regulations. The IT Manager will play a critical role in shaping the company’s security posture, driving technology initiatives, and supporting the needs of a fast-growing team, while also ensuring alignment with the company’s Quality Management System (QMS).

Responsibilities

• Oversee and maintain the organization’s IT infrastructure, including servers, networks, cloud environments, and hardware.
• Establish, document, and enforce IT policies across all areas : security, data protection, access control, acceptable use, procurement, and incident response.
• Support and align IT systems with the company’s Quality Management System (QMS) requirements, ensuring compliance with applicable standards (e.g., ISO, FDA, HIPAA).
• Implement and maintain robust security measures to protect systems, data, and communications, including endpoint protection, monitoring, and vulnerability management.
• Manage user accounts, permissions, and access controls in accordance with the principle of least privilege.
• Lead IT projects such as infrastructure upgrades, software deployments, and system integrations, ensuring security and QMS requirements are embedded by design.
• Provide expert-level technical support and guidance to employees, resolving complex issues efficiently.
• Conduct regular risk assessments, audits, and security awareness trainings for employees.
• Develop and test disaster recovery and business continuity plans.
• Maintain accurate and up-to-date documentation of IT systems, configurations, and policies.
• Collaborate with leadership to forecast technology needs and align IT strategy with business objectives.

Qualifications

Location : SF Bay Area