IT Manager

IT Manager

Based in Mountain View, CA, Cyngn is a publicly-traded autonomous technology company. We deploy self-driving industrial vehicles like forklifts and tuggers to factories, warehouses, and other facilities throughout North America. To build this emergent technology, we are looking for innovative, motivated, and experienced leaders to join us and move this field forward. If you like to build, tinker, and create with a team of trusted and passionate colleagues, then Cyngn is the place for you. Key reasons to join Cyngn :

We are small and big. With under 100 employees, Cyngn operates with the energy of a startup. On the other hand, we're publicly traded. This means our employees not only work in close-knit teams with mentorship from company leadersthey also get access to the liquidity of our publicly-traded equity.

We build today and deploy tomorrow. Our autonomous vehicles aren't just test conceptsthey're deployed to real clients right now. That means your work will have a tangible, visible impact.

We aren't robots. We just develop them. We're a welcoming, diverse team of sharp thinkers and kind humans. Collaboration and trust drive our creative environment. At Cyngn, everyone's perspective mattersand that's what powers our innovation.

Responsibilities

• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization ensuring best in class security systems and best practices
• Lead help desk support efforts for the company, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner. Maintain and scale ticketing system for daily support efforts Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
• Implement, monitor, and continuously improve cybersecurity measures to protect systems, networks, and data against unauthorized access and threats.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Responsible for capacity, storage planning, database performance as well as maintaining SW and tools licenses & renewals.
• Managing new hire onboarding setups and provide training to users on new applications, technologies and equipment
• Help manage relationships with IT contractors and vendors
• Set up new equipment for new users and assist with relocation of existing users due to moves, promotions, etc.
• Network administration (setting up switches, routers,site-to-site VPN, etc.)
• This position may require occasional nights and weekends support to the teams

Qualifications

Benefits & Perks

$117,000 - $165,000 a year