IT Manager

We believe that the right way to accelerate business results is by giving go-to-market teams agility - to sell and monetize ANY revenue model, across ANY channel, with complete and accurate revenue visibility end-to-end.

This requires a truly disruptive product and innovative team - we’re bringing CPQ, Billing, Revenue Lifecycle Management, and Revenue Analytics under one platform, upleveling teams and companies with pricing and billing agility, and revenue intelligence.

About Nue.io

Nue.io is a fast-growing, leading revenue lifecycle platform that manages the entire quote-to-revenue lifecycle for any revenue model, across multiple channels. We believe that the right way to accelerate business results is by giving go-to-market teams agility - to sell and monetize ANY revenue model, across ANY channel, with complete and accurate revenue visibility end-to-end. This requires a truly disruptive product and innovative team - we're bringing CPQ, Billing, Revenue Lifecycle Management, and Revenue Analytics under one platform, upleveling teams and companies with pricing and billing agility, and revenue intelligence.

Why You'll Love This Opportunity

At Nue.io, you'll have the chance to play a pivotal role in shaping the future of our IT infrastructure and operations. This is more than just an IT management role - it's an opportunity to solve real-world challenges in technology management, data security, and network optimization. You'll work with a talented team that values innovation, creativity, and collaboration, all while driving impactful solutions that help businesses simplify complex IT processes.

Overview

We are seeking a passionate and experienced IT Manager to drive Nue.io's IT infrastructure, security, and operations. This role will focus on delivering a seamless and secure IT environment that supports our business goals and enhances our operational efficiency. As a hands-on contributor, you will be directly involved in the implementation and maintenance of our IT systems.

Key Responsibilities :

• Define and execute the IT strategy and roadmap, ensuring alignment with business needs and goals.
• Oversee the design, implementation, and maintenance of the company's IT infrastructure, including cloud services, network architecture, and data storage solutions.
• Develop and implement IT policies and procedures to ensure data security, network security, and compliance with industry standards.
• Administer and manage Salesforce, ensuring its optimal performance and integration with other systems.
• Implement and manage email security solutions to protect against threats and ensure secure communication.
• Run and manage a Cloud Access Security Broker (CASB) to ensure secure access to cloud services and data.
• Manage IT subscriptions, expenses, and overall IT budget to ensure cost-effective use of resources.
• Collaborate with other departments to identify and implement technology solutions that enhance business operations.
• Ensure the availability, performance, and security of IT systems and applications.
• Stay updated on industry trends, best practices, and emerging technologies in IT management and security.
• Provide technical guidance and support for the software development team.
• Drive technical excellence and implementation of best IT practices such as continuous integration, disaster recovery planning, and IT service management.
• Act as a hands-on contributor, directly involved in the implementation, troubleshooting, and maintenance of IT systems.
• Work comfortably with a globally remote team, ensuring effective communication and collaboration across different time zones.

Required Skills and Experience :

Preferred Qualifications :

What We Offer :

Note Regarding Working Location :

Colombian employees are expected to work in person at our office in Bogotá.

North American employees based near our offices in Toronto or San Mateo, CA are expected to work hybrid-remote.

North American employees not based near Toronto or San Mateo offices work remotely.

Compensation

The compensation band for this role is $155,000–$175,000 USD annually for candidates based in the United States and $140,000-$160,000 CAD annually for candidates based in Canada. Final compensation will depend on skills, experience, and internal pay equity. Slight variation by location reflects market conditions.

If you're passionate about IT management, data security, network optimization, and have experience with Salesforce administration, email security, CASB, and IT budget management, we'd love to hear from you!