Professional Services Consultant
We are seeking a skilled and experienced Mimecast Professional Services Consultant to join our team. In this role, your primary responsibilities will include presenting, and implementing Mimecast's Professional Services offerings for our customers.
As a PS Consultant, you will begin to build strong relationships with our Support, Product Management, Engineering, Customer Experience, and Sales Teams, contributing to the ongoing success
of our products.
What You'll Do
Assist customers in implementing Mimecast Services and ensure successful deployment
Escalate and track issues and feature requests with the Mimecast Support and Product Development teams
Identify opportunities for upselling additional products and services
Collaborate with cross-functional teams to meet customer needs
What You'll Bring
Advanced knowledge of technical requirements (from a client perspective) related to Mimecast implementations, including SMTP, LDAP(S), Active Directory, SSL Certificates, MX records, and journaling
Comfortable using MS Office products (Word, PowerPoint, Excel, Visio) to develop pre-sales materials and project deliverables
Ability to effectively communicate technical solutions to stakeholders
Excellent communication and interpersonal skills, including the ability to interact with personnel at all levels, including C-level staff.
Familiarity with scripting technologies such as PowerShell, VBScript, and C# is a plus
What We Bring
At Mimecast, we offer more than just a job; we provide a pathway to a rewarding and fulfilling career. Joining our team means gaining access to a vibrant workplace culture that fosters innovation, collaboration, and continuous learning.
With opportunities for professional growth and development, along with a supportive environment that values diversity and inclusivity, Mimecast empowers individuals to thrive and make a meaningful impact in the rapidly evolving world of cybersecurity and cloud technology.
The US base salary range for this position is $64,000 - $96,000 base + benefits. This reflects the minimum and maximum target for new hire salaries for this position.
This position may also be eligible for bonus, and other related benefits.
Our salary ranges are determined by role, level and location. These factors and individual capabilities will also determine the individual pay offered.
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