Customer Service Representative

Job Description

Job Description

Description :

Ready to talk cars, make connections, and drive opportunity?

At Tim Dahle Mazda Southtowne , we’re not just selling cars — we’re creating long-term relationships with our customers. We’re looking for an energetic, outgoing, and people-focused Customer Service Representative to join our Service Drive Vehicle Acquisition Team .

This position is perfect for someone who loves talking with people, understands value and opportunity, and thrives in a fast-paced environment. You’ll be the friendly face approaching service customers, appraising their vehicles, and helping them explore exciting options to trade or sell their car.

If you’re naturally confident, observant, and dedicated to making meaningful connections — we want you on our team!

What You’ll Do

• Engage with service customers in a friendly, professional manner to identify potential vehicle acquisition opportunities.
• Conduct quick, accurate vehicle appraisals and communicate value effectively to customers.
• Work closely with the Sales and Used Car departments to facilitate smooth vehicle acquisitions and trade-ins.
• Maintain awareness of current used vehicle market trends, dealership inventory needs, and customer buying habits.
• Track customer interactions and follow up on leads generated from service appointments.
• Represent the dealership with professionalism, enthusiasm, and integrity at all times.
• Support the dealership’s customer experience goals by providing outstanding, pressure-free service.
• Assist with occasional dealership events, promotions, and service drive initiatives.

What We Offer

Requirements :

What We’re Looking For

Requirements