F&B Supervisor

Job Description

Job Description

Blue Lake Casino & Hotel

POSITION DESCRIPTION

MANAGEMENT RETAINS THE RIGHT TO CHANGE JOB DESCRIPTION AS DEEMED NECESSARY

Job Title : F&B Supervisor

Department : Food & Beverage

Reports To : General Manager

FLSA Status : Exempt

Prepared By : Human Resource Manager

Prepared Date : May 14, 2013

Approved By : Human Resource Manager

Approved : May 14, 2013

Position open until filled.

JOB SUMMARY

The role of the Food & Beverage (F&B) Supervisor is to assist the Manager with all F&B operations, including but not limited to supervising, planning, reporting and assessing people and goals. Develop and maintain policies and procedures to establish consistency among all food and beverage facilities in the areas of vendor relations, operations, ordering, inventory, and pricing. Design the menu to be served to patrons with appropriate pricing for portions and beverages for presentation in an appealing, appetizing and satisfying manner. Performs analysis of, develop and implement strategic plans for the provision of all food and beverage related services. This position is responsible for effectively overseeing the entire F&B operation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist in developing annual department budgets and staffing needs.
• Oversee proper scheduling and supervision of all F&B personnel.
• Plan and communicate to department upcoming special events.
• Ensure that health standards are maintained and cleanliness procedures implemented consistently.
• Ensure cooperative relationships are maintained between F&B Team Members and other departments, including cooperative relationships with other supervisors and managers.
• Oversee the closing checklists are completed and report those that haven’t been completed to F&B Manager.
• Makes report of any product shortages / outages.
• Insures the quality of food leaving the kitchen conforms to quality control standards.
• Carries out operational policies and procedures.
• Direct other supervisors and Team Members in order to provide efficient service, clean, and hazard free environment.
• Responsible for evaluations, disciplinary action, up to and including terminations as delegated.
• Is current on facility disaster plan and responds appropriately.
• Knows Casino policies and procedures and complies with position requirements.
• Provides ongoing recognition and motivation for staff.
• Oversee, improves, and monitors training effectiveness.
• Handles customer and Team Members complaints as necessary
• Performs other duties as deemed necessary

Promotes the following within the department and among all Team Members :

Blue Lake Casino & Hotel requires Team Members, on a continual basis…

SUPERVISORY RESPONSIBILITIES

This position typically supervises a staff of approximately 20 Team Members. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training Team Members; planning, assigning, and directing work; appraising performance; rewarding and disciplining Team Members; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

EDUCATION and / or EXPERIENCE

Prefer bachelor’s degree in Hospitality, Restaurant Management, or closely related field. Must have a minimum of three (3) years Food & Beverage supervisory experience with knowledge of restaurant, bar, fine dining, buffet banquet and facilities; or the equivalent combination of education, training, and experience. Must know all state and county sanitation procedures and HACCP policies.

ESSENTIAL SKILLS

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or Team Members of organization.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is frequently exposed to cigarette smoke and occasionally exposed to hazards of wet floors. The noise level in the work environment is usually very loud.