Senior Technical Specialist, Platform Support

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Senior Technical Specialist, Platform Support

Position Summary : The Sr. Technical Specialist, Platform Services will ensure technology is running as designed to deliver the product to the customer. To identify, log and resolve any issues. Candidate should be mature, self-motivated, extremely well-organized and detail-oriented, able to function under pressure and handle numerous tasks simultaneously. The position would be well suited to a candidate who thrives in a fast-paced environment and is meticulous. This position must be able to take initiative, prioritize with minimal supervision and work independently, as well as part of a team. The Clearing House is looking for applicants in both the Winston-Salem, NC area and the NYC area.

About The Clearing House : The Clearing House (TCH) is a banking association and payments company that is owned by the largest commercial banks in the United States. TCH owns and operates the core payments system infrastructure in the US and is currently working to modernize that infrastructure by launching a new, ubiquitous, real-time payment system. TCH is the only private-sector ACH and wire operator in the US, clearing and settling nearly $2 trillion in US dollar payments each day, representing half of all commercial ACH and wire volume. TCH has provided critical services to the banking industry since 1853, and today, our core products facilitate services including Direct Deposit of payroll, bill payments, and check image exchange.

Qualifications Required :

• Bachelor's degree or education / training in an IT related field
• 3+ years' experience with Cisco routers switches and Firewall

Experience in analyzing debugging issues as it applies to Cisco switches and routers

Experience with payment products, operations, and technology

Essential Functions and Responsibilities :

Physical demands and work environment : Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.

Employees in this position will report to the office 3 days per week. Occasional travel may be required. Onsite work requirements may change at any time.

New York Salary Announcement : The anticipated annual salary range for this position is $120,000 - $130,000. Base salary will be determined by the role, experience, skill set and location. For eligible positions, discretionary incentive compensation may be awarded contingent on personal and company performance. Our benefits program includes medical, dental, vision, life insurance, 401k plan with company contribution and company match, tuition reimbursement and more.

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