Bilingual Call Center Specialist

A company is looking for a Call Center Specialist, Remote, Part-Time (20 Hours), Bilingual REQUIRED (Spanish / English).

Key Responsibilities

Provide quality customer service to internal staff and external patients

Manage calls by scheduling appointments and addressing patient inquiries

Demonstrate proficient data entry skills and maintain confidentiality

Required Qualifications

Bilingual in English and Spanish

Associate's Degree or Medical Assistant Certification with 1 year of experience

Experience in a call center or busy phone system

Electronic appointment scheduling experience

Remote workers must have access to reliable, high-speed Internet