Customer Service Representative

Job Description

Job Description

Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in.

No prior experience is necessary

Apply for the position today by completing the form and completing the assessment.

Join us and grow your career to new heights. Terry Fredrickson Farmers Insurance in Gainesville, Georgia, is looking for a confident, experienced to join our team. In this Full-Time position, you will be responsible for selling and promoting our products. We are a dedicated and driven team with a focus on providing each of our customers with amazing customer service. If you are looking for a new opportunity to grow, this may be the role for you. Your positive attitude and knowledge of products and services will make you an amazing asset to our customers. If you are ready to grow your sales career, Apply Today!

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Hands on Training

Mon-Fri Schedule

Responsibilities

• Provide Customer Service to existing and new clients including but not limited to : answering coverage questions, assisting with claims process, processing payments, solving billing issues, quoting new policies, uploading documents to policy center
• Conduct telemarketing efforts to follow up on leads and promote insurance offerings.
• Communicate effectively with clients to assess their needs and recommend suitable insurance solutions.
• Negotiate terms of insurance policies to ensure client satisfaction and retention.
• Administer benefits information and assist clients in understanding their coverage options.
• Collaborate with team members to achieve overall sales goals and enhance customer service.

Requirements