Job Description
Job Description
We are looking for an experienced Leasing Consultant who is our first impression to potential and current residents. A Leasing Consultant will listen and understand the needs of a potential or current resident, and show them that we have what they want. Greeting potential and current residents, taking digital requests / complaints by phone or email, entering work orders, are some of the responsibilities of a leasing consultant. This position requires a customer service and sales mentality.
We offer competitive hourly rates, beginning at $18-$20, and outstanding benefits, including paid time off (7 days per year with opportunity to earn more over time with the company), medical, dental, vision, 401k, life insurance & a housing discount!
- Office Hours : Monday- Friday (8 : 00 am - 4 : 30 pm (30 min break).
Essential Functions
Answer questions and digitally show apartments to potential residents, to define what they wantSell the value of community features as they relate to the customer needs to close the saleFollow-up daily with potential leads via email and callCreate and maintain excellent and ongoing relationships with potential and current residentsEnsure a high level of customer serviceUse customer service skills to take requests, complaints, comments, and resolve them quickly as well as Work Order requests and manages these operations.Assist in monitoring renewals and electronically distribute and follow-up on renewal noticesPrepares and assists with all leasing paperworkProcess applications for approvals (credit check, rental history, etc.)May be required to assist in special projects or activities including due diligence, property acquisition / disposition, serving on or participating in company sponsored or sanctioned committees, organizations, functions, etc.Takes accountability for daily leasing operations, and ensures professional and timely responses and resolutionsParticipates in rent collection and rent collection proceduresAttends and participates in our training programs as requiredAttendance and on time arrival is an essential job functionRequirements :
2+ years of office admin or leasing experienceEnglish speaking required, English and Spanish speaking preferredReliable, productive, and hardworking; remain calm under pressureAble to prioritize projects and handle multiple assignments at any given time while maintaining a commitment to deadlinesFamiliarity with office organization and optimization techniquesHigh degree of multi-tasking and time management capabilityExcellent written and verbal communication skillsIntegrity and professionalismProficiency in Microsoft Office (Word, Excel, PowerPoint, etc.) important.Must pass a criminal background check & credit background checkMust have Work Authorization in the USMust pass a drug testMust be local to 30082 or comfortable commutingPowered by JazzHR
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