Studio Operations Manager
MediabistroNew York, NY, United States30+ days ago
Job type
- Full-time
Job descriptionOversee the daily operations of all production studios, ensuring optimal functionality and availability for members. Coordinate studio bookings, and off-hours production needs, managing the tech team schedules to maximize usage and minimize conflicts. Implement and enforce studio policies and procedures to ensure a professional and safe environment for creators and The Lighthouse teams. Explore new and innovative strategies to create content with our teams, members, and during events. Ensure that all studio spaces are properly maintained, including equipment upkeep, cleanliness, and safety compliance. Manage the inventory of studio equipment, facilitating regular checks, repairs, and upgrades as needed. Execute marketing and content briefs with precision, ensuring alignment with brand voice, campaign objectives, and delivery timelines. Lead and inspire a small team of studio technicians and assistants, fostering a positive and productive working environment. Create and maintain operational playbooks and SOPs that promote consistency, clarity, and accountability throughout the campus departments. Coach and mentor team staff, focusing on technical training, development, conflict resolution, and team performance. Collaborate with People & Culture to assess team needs, identify training gaps, and coordinate professional development opportunities. Provide technical support to creators using the studios, assisting with equipment setup, troubleshooting, and best practices for production. Ensure technology systems are operational, minimizing downtime for members and staff. Work closely with the IT teams troubleshooting issues with end-users, the network and systems. Stay updated on the latest production technologies and trends to ensure the studios remain cutting-edge and relevant to the needs of creators. Design and execute audio visual productions for The Lighthouse events. Collaborate with the General Manager and other department leads to align studio services with The Lighthouse’s broader objectives and initiatives. Communicate regularly with members to gather feedback, address concerns, and identify opportunities to enhance the studio experience. Coordinate with third party teams including external vendors, content creators, production teams, editors and service providers. Escalate technical issues with AV and IT equipment and systems to the direct supervisor when no resolution is found within 24 hours. Manage the budget for studio operations, including equipment purchases, maintenance, and repairs, ensuring cost-effectiveness and alignment with organizational goals. Track expenses and provide regular financial reports to the General Manager, identifying areas for potential savings or investment. Partner with other campus leaders to execute daily operations to ensure seamless campus experiences for members, guests, and staff. Conduct regular walkthroughs to assess functionality, cleanliness, safety, and ambiance—escalating and resolving issues as needed. Serve as the on-the-floor operational lead at times. 5+ years of experience in studio management, production, or a related field, with a strong understanding of the technical aspects of production. Technical proficiency in studio equipment, including cameras, lighting, sound, and editing software. Proven track record of developing high-performing teams through coaching, training, and intentional leadership. Deep understanding of systems, workflows, and organizational efficiency in a fast-paced, service-driven environment. Excellent communication, facilitation, and interpersonal skills. Experience in managing multi-functional teams, schedules, and cross-department initiatives. Ability to think creatively and solve problems in a fast-paced, dynamic environment. Comfort with CRM systems and operational software—experience with PeopleVine a plus. Passion for creative environments and an appreciation for the needs of creators, entrepreneurs, and innovators. Medical, dental, and vision 12 days of PTO + 5 sick days 401k : up to 4% matching Monthly phone / internet reimbursement Company-paid life and disability insurance Voluntary hospital and critical illness insurance Employee Assistance Programs Commuter Benefits Professional Development Stipend
Overview
Join to apply for the Studio Operations Manager role at The Lighthouse
Job Title : Studio Operations Manager
Work Location : Greenpoint, Brooklyn, NY
Start Date : ASAP
The Lighthouse is an innovative campus for creators and their teams, with locations in Venice, CA, and Brooklyn, NY. We are a creative playground designed for creators to Learn, Make, and Belong. Our mission is to assemble the creator collective, helping them grow and sustain their careers while provoking the next act of the creator economy. At The Lighthouse, creators flow seamlessly from ideation to production to publication, surrounded by peers in a collaborative and inspiring environment.
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Responsibilities
Team Development & Training
Technical Support and Troubleshooting
Collaboration and Communication
Budget Management
Operational Excellence & Campus Management
Qualifications
Compensation
The salary range for this role is $80,000 - $100,000 and serves as a general guideline reflecting the potential compensation for the role. The final salary offer will be determined based on a comprehensive evaluation of factors such as the candidate’s experience, expertise, alignment with the position’s requirements, and budget approvals.
Our Values & Benefits
At The Lighthouse, diversity, equity, and inclusion (DEI) is a core principle. We hire individuals of all backgrounds and empower them to thrive, challenge stereotypes, and actively break societal barriers. Whalar Group provides flexible benefits and collaborative work environments and experiences so employees can work productively in a setting that best suits their needs.
Whalar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Studio Manager • New York, NY, United States
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