Account Manager

The Outside Sales Representative is responsible for identifying, developing, and maintaining sales opportunities and business relationships for an assigned group of customers within a designated territory.

Exotic is looking for an Account Manager for our Jackson, Flint, and Lansing MI location!

Essential Job Functions :

• Develop, implement, and maintain Customer Account Plans for assigned accounts.
• Develop, implement, and maintain Territory Plan for assigned accounts.
• Identification of new customer development needs within or surrounding territory.
• Manage sales and gross margin for distribution and manufacturing as required on annual forecast and territory plan.
• Develop relationships with those responsible for making the buying decision in each customer’s facility.
• Knowledge and ability to promote the “Exotic Advantage.” Ability to negotiate premium margins as required in the Prepare Quote process (maximizing order profitability).
• Obtain all applicable information so quotes are as complete as possible.
• Follow up on quotation opportunities and report via contact management system.
• Participation with large system contracts for surveys, inventory and contract maintenance in a timely fashion with complete tasks as applicable.
• Submission of corrective action plan for territories under 90%.
• Manage territory specific blanket orders for profitability as applicable.
• Obtain technician certifications as required.
• Support vendor sourcing as required.
• Develop and execute customer visitation in conjunction with the Territory Plan.
• Identify, document and validate C.A.R.E. opportunities as defined in the Territory Plan.

Knowledge, Skills and Abilities Required :