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Case Worker & Community Liaison
Case Worker & Community LiaisonThe Salvation Army • Georgetown, TX, United States
Case Worker & Community Liaison

Case Worker & Community Liaison

The Salvation Army • Georgetown, TX, United States
15 days ago
Job type
  • Full-time
Job description

Job Details

Job Location

TX-Georgetown Sev Center - Georgetown, TX

Position Type

Full Time Regular

Education Level

Associate Degree

Job Category

Case Management

ABOUT THIS OPPORTUNITY

This position is responsible for :

Provides social service assistance and case management assistance to eligible clients in the following areas : food, lodging, clothing, furniture, and financial assistance; interviews clients to determine need and eligibility to receive services and conducts home visitations to ensure needs are being met. and prepares accurate and complete client records; refers clients to community agencies and maintains effective working relationships with the same; ensures compliance with program policies and procedures. Serves as liaison to onsite partners; manages in-kind donations process.

Key Responsibilities :

Social Services Responsibilities (25%)

  • Greets and interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; records clients disposition and other pertinent information such as income, expenses, family and work history; assists clients in completing applications for assistance; photocopies social security cards, picture identification cards, payroll statements, utility bills, etc.
  • Processes rent and utility financial assistance for eligible clients; contacts utility organizations and landlords to arrange and process financial assistance.

Case Management Responsibilities (15%)

  • Refers clients to appropriate Corps programs or other agencies based on clients' needs and in accordance with their program plan.
  • Food Pantry Responsibilities (20%)

  • Coordinates the retrieval, storage, and distribution of food and commodities for the program; keeps food pantry organized and well-stocked; lifts and carries items to the appropriate destination for distribution to clients.
  • Maintains food pantry area in a neat and orderly manner; monitors expiration dates on all food in the pantry; discards outdated or damaged food.
  • Liaison Responsibilities (20%)

  • Serves as liaison to partner agencies in order to obtain / coordinate assistance on client's behalf; builds and maintains professional working relationships with community agencies.
  • Coordinates with corporate partners for in-kind food pantry donations; maintains list of food pantry program needs; communicates needs list to corporate partners.
  • Administrative Responsibilities (20%)

  • Inputs client information to database accurately and in accordance with established timelines and procedures; prepares and files client records in a timely manner ensuring all information is accurate and up-to-date; obtains signatures of clients as needed; reviews and tracks all client records in order to determine if client is active or inactive; maintains confidentiality of client information.
  • Physical Requirements and Working Conditions :

  • Ability to meet attendance requirements.
  • Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (up to 25 lbs.) occasionally.Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
  • Ability to read, write and communicate the English language effectively.
  • Ability to perform mathematical calculations.
  • Ability to type and keypunch information into a computer.
  • Ability to sort and file documents alphabetically and numerically.
  • Ability to operate various general office equipment including a telephone, computer and adding machine.
  • Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
  • Full Time Employee Benefits

  • Health, Dental and Vision Insurance
  • Paid Time Off and Holiday Pay
  • Life Insurance
  • 403B Plan
  • WHAT WE ARE LOOKING FOR IN YOU

    Education and Experience :

    Associate's degree from an accredited college or university in Social Work, Behavioral Science, or a related field; with a Bachelor's degree preferred,

    and

    Two years experience working in a social or public service environment with experience assisting the public,

    or

    any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

    Certifications : None.

    Equal Opportunity Employer : Veterans | Disabled

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    Community Liaison • Georgetown, TX, United States

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