Account Executive
Job Category : Sales
Location : Chino, CA 91710, USA
Full-Time
Job Details
Essential Job Functions :
- Develop target list and initiate contact with potential clients through sales phone calls and relationship building
- Introduce the company and company's services to potential clients
- Build and maintain ongoing relationships
- Manage accounts, including all communication to and from clients, on a daily basis and be available to respond and resolve escalations (to include nights and weekends)
- Increase revenue and net revenue with established and new clients
- Communicate needs for solutions with peers and assist in the development of solutions
- Work as intermediary for communication between clients and peers to meet client expectations
- Collaborate with peers and utilize tools provided to generate pricing / quoting responses
- Work with operations team to provide tracking information as requested by the client
- Escalate all shipment issues immediately to the client to insure prompt resolution (which may include nights and weekends)
- Manage all client requests and follow up to insure client needs are met
- Send all required reports to client on a daily, monthly or quarterly basis as deemed
- Responsible for managing the client generated reports and assuring accuracy
Physical Requirements :
Talking, hearing and using hands to operate computer equipmentVision abilities required by this job include close vision and the ability to adjust focusOther Skills and Abilities :
Excellent written and verbal communication skillsDemonstrates effective negotiation and closing techniquesStrong understanding of the truckload industry to include equipment types, carrier capabilities, pricing and regulationsStrong understanding of US GeographyExcellent organizational and problem solving skillsProficient in Microsoft ExcelWorks well in a team environmentEducation and Direct Work Experience :
High school diploma or GED / Bachelor's degree preferredMinimum 3 to 5 years' transportation experience or combination experience and education (brokerage experience strongly preferred)Experience with industry capacity / pricing boards (DAT, GetLoaded, Truckstop, etc.)Certification and Licenses :
Professional certification may be required in some areas.
Disclaimer :
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Why Should You Work for Crane?
At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.
We offer :
Quarterly Incentive Plan136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal UseExcellent Medical, Dental and Vision benefitsTuition Reimbursement for education related to your jobEmployee Referral BonusesEmployee Recognition and Rewards ProgramPaid Volunteer Time to support a cause that is close to your heart and contributes to our communitiesEmployee DiscountsWellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution ratesCome join the leader in logistics and take your career in the right direction
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
This position requires the final candidate to successfully pass an E-Verify Check.
Company benefits are contingent upon meeting eligibility requirements and plan