Patient Balance Customer Service Representative

A company is looking for a Patient Balance Customer Service Representative.

Key Responsibilities

Responds to incoming calls to assist patients and resolve billing and payment issues

Processes payments, adjustments, claims, and financial applications accurately and timely

Reconciles accounts and pursues payments while collaborating with internal and external stakeholders

Required Qualifications

High school diploma / GED or equivalent working knowledge

One or more years of experience in patient financial services or the insurance industry

Strong knowledge of insurance plans, deductibles, and co-insurances

Proficiency in common office software, including word processing and spreadsheets

Ability to manage multiple tasks with minimal supervision