Description
Provider Onboarding Navigator
At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and supported. Together, we are a team of 15,000+ strong hearts and open minds . If you share our values of connected, personal, agile and imaginative, we invite you to discover what’s possible for you and your career.
When you join our growing, multi-specialty medical practice, you can enjoy the advantages of being a part of a large health system while working in a more intimate setting than a hospital. You can build relationships with patients over time as you take advantage of opportunities for more team building, socialization and work-life balance.
We offer a range of outpatient practices, including primary care, oncology, neurology, gastroenterology, endocrinology, OB / GYN, bariatric, surgical, cardiology and infectious diseases. Join the Nuvance Health medical practice and be part of a collaborative team in an environment of open communication and unwavering compassion.
Summary :
Responsible for management and oversight of the WCMG onboarding process, reducing the length of time from acceptance letter to start date. Develop a uniform onboarding and orientation program for new WCMG physicians. Provides concierge-level service to welcome providers into WCMG, and provide support through the onboarding process and assimilation into the medical group. Reports to the Director of Growth and Affiliation.
Responsibilities :
- Collaborates with HR recruiters and Director of Growth and Affiliation to manage the interview process including pre and post interview support and feedback collection and analysis.
- Accountable for the physician communication process from contract signing until start date to meet the 90 day goal for start date after contract signature. Keeps candidates focused on meeting onboarding process deadlines.
- Responsible for ensuring that Medical Staff and payer credentialing applications are completed within 30 days of offer letter. Ensure that malpractice loss history runs are obtained within 30 days of signed offer letter, including all follow up with former employers on behalf of candidate.
- Provides physician candidates with information on schools, housing, and realtors in communities near the WCMG practice of their primary assignment and assist physician and spouse with acclimation to their new community.
- Develop a uniform onboarding process for all physician candidates at all campus locations and collaborate with HR to develop a uniform orientation for all new physicians.
- Provides project management support related to onboarding medical groups. Creates and maintains onboarding project status dashboard, management reports and presentations.
- Accountable for the results of key performance metrics to track the success of the provider recruitment, onboarding and retention processes, and develops and maintains a weekly dashboard.
- Acts as liaison to WCMG Administration and legal counsel. Coordinates with Immigration Legal Counsel on matters such as H-1B Visa petitions & extensions. Works with legal counsel to resolve contract language for various agreements.
- Fulfills all compliance responsibilities related to the position.
- Performs other duties as assigned.
Education, Skills and Requirements :
Three years experience required. Project management, process improvement techniques (Six Sigma, Lean) preferred.Strong communication skills both verbal and written.Proficient with Microsoft Outlook, Microsoft Word. Interpersonal skills.Strong time management, critical thinking and troubleshooting skills.Must be self-motivated, resourceful and have great attention to detail.Ability to influence others without direct authority to accomplish goals.Salary Range : $29.65 - $55.55 Hourly, commensurate with experience.
With strong heart s and open minds , we’re pushing past boundaries and challenging the expected, all in the name of possibility. We are neighbors caring for neighbors, working together as partners in health to improve the lives of the people we serve. If you share our passion for the health of our communities, advance your career with Nuvance Health!