Quality Assurance Technician II

Job Description

Job Description

Position Summary

The Quality Technician II supports critical food safety and quality initiatives through environmental monitoring, product evaluation, data & document management and overall compliance across the facility. The Quality Tech II is highly proficient in data analysis, trending, and documentation, enabling proactive quality improvement and regulatory compliance.

Why TruRoots Company?

• Excellent Culture
• NO WEEKENDS!
• Stability - rooted in the community for over 40 years and continuing to grow. The average employee tenure is seven years.
• Conveniently located in Havre de Grace right off Pulaski Highway
• Very generous benefits package, including medical, dental, vision, 401K, and more
• This is a non-exempt position.
• The base pay range reasonable expected to be paid for this position $30 - $42 / hour.  Actual compensation is based on a variety of factors unique to each individual candidate including but not limited to knowledge, skills, and abilities.

Key Responsibilities

Facility & Operations Support

Support the facility’s environmental monitoring program, including data collection and review.

Support finished product evaluations, including sensory testing, pH, brix, and other analytical measures.

Assist with the disposition and timely release of finished products that meet internal specifications.

Perform inspection and testing of incoming raw materials, ingredients, and packaging components as needed.

Perform program and / or site assessments as needed.

Data Review, Trending, and Documentation

Compile, review, and analyze test data to identify quality trends or areas of concern.

Maintain accurate and organized records of environmental, incoming, and product testing in appropriate systems.

Support Quality Supervisor in preparing trend reports, graphs, and summaries for internal use or audits.

Contribute to continuous improvement initiatives.

Cross-Functional Collaboration and Meeting Participation

Actively participate in site meetings related to GMPs, HACCP, food safety, and food defense.

Provide input during risk assessments, preventive control discussions, and food safety team reviews.

Quality System Support

Ensure compliance with HACCP, GMPs, FSMA, BRC, Organic and other site-specific programs.

Support and participate in internal audits, inspections, and regulatory reviews.

Assist in the management of product holds and investigation of deviations or non-conformances.

Act as a technical resource for documentation, SOP adherence, and standard quality procedures.

Team Collaboration and Support

Provide guidance and training to other staff as requested.

Serve as backup for other QA roles, including support for finished goods release and quality checks during off-shifts or absences.

Collaborate with cross-functional teams to troubleshoot quality issues and provide real-time resolution on the production floor.

Qualifications

Education and Experience

Associate degree in Food Science, Biology, Microbiology, or related field required (Bachelor’s preferred).

2–4 years of experience in a food manufacturing quality or lab environment

Skills and Competencies

Proficient in microbiological and analytical testing methods used in food production.

Critical thinker with a high attention to detail.

Skilled in documentation control, test record accuracy, and data integrity best practices.

Effective communication skills across teams and departments.

Ability to manage multiple tasks with precision and a high level of organization.

Comfortable participating in and contributing to food safety discussions and audits.

Certifications (Preferred but not required)

HACCP Certification

PCQI (Preventive Controls Qualified Individual)

Better Process Control School

Please Note :  We are unable to offer visa sponsorship for this position at this time. Candidates must be authorized to work in the United States without the need for current or future sponsorship.

Equal Employment Opportunity

TruRoots is an equal-opportunity employer. We are committed to ensuring equal employment opportunities for all employees and applicants for employees and applicants for employment without regard to race, color, religion, sex, natural origin, age, disability, sexual orientation, gender identity, or any other characteristics protected by applicable law.

In compliance with federal and state employment laws, TruRoots prohibits discrimination against employees and applicants based on these protective characteristics. This policy applies to all aspects of employment including recruitment, hiring, promotion, transfer compensation, benefits, training, and termination.

We are dedicated to creating a diverse and inclusive work environment where all employees are treated with dignity, respect, and fairness. Our commitment to diversity extends beyond compliance with the law. It is integral to our culture and central to our success as an organization.

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