Hotel Director of Sales

Job Description

Job Description

What Makes a McKibbon Director of Sales?

As a key leader overseeing multiple properties, the Director of Sales plays a pivotal role in driving revenue growth while embodying McKibbon’s Guiding Principles. Reporting

to the Cluster Lead General Manager, this position provides ethical leadership and strategic direction to the sales team, ensuring the achievement of each hotel’s business goals.

A Day in the Life :

• Market Director of Sales will be responsible for the overall sales and revenue of multiple hotel properties.
• Coordinate and delegate all group, transient and meeting / catering sales solicitations and bookings amongst sales team members to maximize overall revenue and efficiency.
• Train sales associates, with the assistance of GM and RDSM, as it relates to the sales process to maximize revenues.
• Implement and train associates on all McKibbon procedures that relate to sales, including systems and processes with the assistance of the GMs and RDSM.
• Responsible for maintaining compliance and remaining up to date on new sales initiatives for the brand and company.
• Actively involved in critiquing
• STR report and report out on the (EOM) End of Month Report.
• Continuously monitor market trends to anticipate revenue opportunities and implement proactive strategies.
• Track the performance of all key accounts and analyze market trends to identify opportunities and challenges
• Actively support the operations team as it relates to sales items
• Maintain positive, professional relationships with McKibbon, property owners, and clients.
• Engage in local community and industry organizations and maintain visibility as a McKibbon leader.
• Maintain sales accountability through documentation of sales procedures including training, coaching, counseling, and progressive discipline when necessary.
• Conduct timely and detailed annual performance reviews for sales team members following McKibbon standards and procedures.
• Recognize team members' strengths and create opportunities to enhance their knowledge, skills, and experience for growth and development.
• Promptly and professionally address team member errors and areas for improvement, offering supportive guidance to foster growth and success.
• Boost sales team morale by organizing team-building activities that promote collaboration and create a positive work environment.
• Daily use of Delphi Standard or Delphi Advanced (FDC)
• Team accountability for proper team use of Delphi and other electronic tools for sales documentation and research.
• Lead team member for recruiting and hiring of sales team members.
• Support guest experience and satisfaction in all operations.
• Come prepared to participate in a collaborative, strategic way in weekly revenue management calls.
• Facilitate sales strategy calls with hotel and regional team members as requested by GM / RDSM / RVP.
• Development, execution and documentation of strategic business plans.
• Collaborate in building strategic annual budget(s) based on market knowledge and segmentation data and forecasts.
• Collaborate in the strategy, preparation and delivery of market updates for owner calls and meetings.
• Lead daily sales standup with sales team members (and other departments as available.)
• Lead weekly sales meeting with sales and operations leaders in attendance.

Requirements :

Perks & Benefits Beyond the Basics :

We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment :

Full Time Associates :

Financial & Occupational Wellness : All Associates

Personal Wellness :  All Associates

Any state specific holiday, vacation or benefit requirements will apply