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Business Administrator

Business Administrator

PrismHRKaty, TX, US
5 days ago
Job type
  • Full-time
Job description

Job Description

ASC Business Administrator - Non-Clinical Operations & Growth Leader

The Opportunity : Drive Strategic Performance in Ambulatory Surgery

Are you an accomplished healthcare leader ready to take on the non-clinical leadership of a growing Ambulatory Surgery Center (ASC)? We are seeking a dynamic Business Administrator to serve as the critical operational, financial, and strategic backbone of Zazen Surgery Center.

This is a high-impact role where your expertise in revenue cycle management, financial reporting, and physician engagement will directly enable quality assurance and sustainable growth. If you are a proactive leader who thrives on hitting measurable KPIs and fostering a patient-centered culture, we invite you to lead our operations.

What You Will Own & Execute (Key Accountabilities) :

Financial & Revenue Cycle Oversight

  • Directly supervise billing staff, monitor Accounts Receivable (A / R) aging, track denials, and ensure timely payment posting.
  • Conduct monthly audits of billing and collections.
  • Goal : Maintain A / R $\le$ 45 days and denial rate $\le$ 5%.

Operational KPI Leadership

  • Establish and report weekly / monthly on a comprehensive KPI dashboard for leadership.
  • Metrics include financial (collections, charge lag), operational (case volume, OR turnover time), growth, staff, and patient satisfaction scores.
  • Ensure all KPIs have clear, measurable goals aligned with center strategy.
  • Growth Strategy & Physician Engagement

  • Drive business development by conducting at least 5 documented physician / referral outreach activities per month.
  • Advance at least 2 active physician or contract discussions within a 90-day period.
  • Support marketing, employer, and insurer contracting strategies.
  • Staff Leadership & Culture

  • Conduct timely performance evaluations for all administrative staff.
  • Develop non-clinical staff training programs (customer service, compliance, process improvement).
  • Lead monthly team culture initiatives, meetings, and facilitate conflict resolution.
  • Patient Experience & Satisfaction

  • Systematically monitor patient satisfaction (billing clarity, wait times, communication).
  • Implement systems for gathering feedback (surveys, online reviews).
  • Track and ensure prompt, documented resolution of all patient complaints.
  • Strategic Scaling & Efficiency

  • Identify process bottlenecks and implement automation or efficiency improvements.
  • Propose at least 2 cost-saving or revenue-enhancement initiatives per month.
  • Lead or support expansion projects, service line growth, and facility scaling.
  • Required Qualifications :

  • Experience : 5+ years of healthcare leadership experience, with Ambulatory Surgery Center (ASC) or practice management strongly preferred .
  • Expertise : Proven experience managing the full revenue cycle (billing, denials, A / R, and collections).
  • Education : Bachelor’s degree in healthcare administration, business, or a related field ( Master’s preferred ).
  • Skills : Demonstrated strong financial, analytical, and leadership skills.
  • Ability to manage daily operational demands while actively driving long-term growth strategy.
  • Success in this role means consistently achieving financial and operational benchmarks, seeing quantifiable improvements in patient satisfaction, and providing the stability needed to scale the ASC sustainably.

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    Administrator • Katy, TX, US

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