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System Administrator/Content Specialist
System Administrator/Content SpecialistMediabistro • South Jordan, UT, United States
System Administrator / Content Specialist

System Administrator / Content Specialist

Mediabistro • South Jordan, UT, United States
18 hours ago
Job type
  • Full-time
  • Temporary
Job description

About PDQ

PDQ, founded in Salt Lake City, UT, USA, makes device management simple, secure, and Pretty Damn Quick through our products Deploy, Inventory, Connect, Detect, SimpleMDM and SmartDeploy. IT teams use our products to reduce complexity, improve efficiency, and enhance control in their unique environments. We are backed by TA Associates and Berkshire Partners, top-tier global private equity firms.

PDQ's Core Values :

Honesty, Ownership, Collaboration and Improvement

Job Description :

Before you apply, please note :

This is an hybrid role and open to candidates in Salt Lake City, UT or within commuting distance of our South Salt Lake City headquarters.

As a System Administrator / Content Specialist at PDQ, you'll create, present, and review content that engages IT pros with practical insights, real-world relevance, and just the right amount of personality. You'll connect with the community across platforms like Reddit, LinkedIn, and Discord; develop audio / video content; host webinars; appear on our weekly webcast; speak at industry events and on podcasts; and create content that resonates with sysadmins and IT leaders. If you've been in the IT trenches - or know how to speak the language - you're a great candidate. We're looking for someone who can create sharp, useful content and isn't afraid to show up and be a voice in the IT community. This position reports into the Director of Marketing Communications.

Every day is different in this role, so you'll thrive if you enjoy collaborating and bouncing between responsibilities while planning for long-term success. In this role, you may spend your day :

Being visible in the community

  • speak on webinars or panels, speak at industry events, post on social, reply to Reddit threads, and help make PDQ the brand people trust and remember

Creating

content that earns attention

  • from brand stories and thought leadership to high-performing SEO / AIO content and community-driven insights
  • Creating

    content

    and engaging

    on

    a wide range of formats

  • LinkedIn posts, Reddit threads, videos, product explainers, podcasts, and more
  • Managing

    social media channel(s) relevant to our audience

  • Reddit and LinkedIn specifically, but also Instagram, TikTok, etc.
  • Interviewing

    IT pros and

    sysadmins

  • turn their stories, struggles, and quotes into content gold
  • Managing Brand Ambassadors

  • turn IT pros' excitement about our brand into wide-reaching influence and authentic content
  • Partnering across teams as an SME

  • work with product, SEO, content marketing, public relations, media team, and demand gen to bring campaigns to life
  • Reviewing and upleveling content as an SME

  • be a sharp editor and sounding board for other writers and teams
  • Staying

    plugged into our customers

  • run surveys, monitor community chatter, analyze internal feedback loops
  • Tracking

    and sharing

    what's resonating

  • use analytics, comments, and engagement data to learn and adapt
  • Keeping

    an eye on competitors

  • help us sharpen our edge with better positioning and clearer messaging
  • What you'll be doing :

    An IT veteran

  • you lived the life of an IT professional or sysadmin, and you know their pain points
  • A dreamer and a doer

  • you come up with great ideas, pressure test them with stakeholders and leaders, and then project manage them to completion
  • A public-facing communicator

  • you're excited to post, speak, or record - and you're authentic and comfortable doing it
  • A strategic storyteller

  • you can translate technical topics into plain English, and you know how to bring voice, value, and vibe to any format
  • A community

    wonk

    at heart

  • you get how to show up on Reddit without being salesy, how to build relationships on LinkedIn, and how to earn trust, not just attention
  • Customer-obsessed

  • you want to deeply understand the humans behind the endpoints : what they care about, what frustrates them, what they joke about in Slack
  • Bias toward action

  • you don't wait for perfect alignment to start making progress
  • Collaborative to your core

  • you love bouncing ideas around, giving thoughtful feedback, and helping others make their work better too
  • We're looking for people who have :

    A minimum of 3-5+ years of content marketing, product marketing, or community building experience (ideally in B2B SaaS or tech)

    Previous and ongoing IT technical experience (knowledge of PDQ or RMM products is preferred, but not necessary)

    Comfort speaking on camera or in front of a crowd (especially if you've hosted a webinar or AMA)

    Experience writing for a technical audience - IT, dev, or cybersecurity is a plus

    Ability to manage social media channels and fill content calendars for short posts, videos, and engagements

    A track record of writing high-quality content that performs - and a few standout posts or campaigns you're proud of

    Experience growing a presence on LinkedIn, Reddit, or other social / community platforms (for yourself or a brand)

    Bachelor's degree

    PDQ Perks & Benefits :

    PDQ offers all of the great perks and benefits you'd expect from working at a very cool tech company, and even some you might not expect, including :

    4-Day Work Week

    Equity

    Managers who champion professional development

    100% Premium Coverage for medical, dental and vision for you and your dependents

    100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance

    Company Match of the first 6% of your employee deferrals

    Flexible Paid Time Off Policy that treats you like the adult that you are

    Health Savings Account (HSA) and wellness incentives

    Quarterly Company Values Award (team member nominated)

    PDQ is proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. If you would like to request reasonable accommodation for a medical condition or disability during any part of the application process, please contact hr@pdq.com.

    The majority of PDQ's full-time roles do not qualify for sponsorship of employment visas such as the H-1B visa. This applies to scenarios where a candidate might possess temporary work authorization during their schooling or after graduation (e.g., CPT, OPT), but would require H-1B visa sponsorship within a few years of employment to retain eligibility for employment.

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    System Specialist • South Jordan, UT, United States