Project Manager

Project Manager

Salary : $68,675 - $78,976 Annually

Location : Norfolk, VA

Job Type : Permanent Full-time

Remote Employment : Flexible / Hybrid

Job Number : 13593

The Department of Information Technology (IT) plays a key role in driving customer-focused innovation initiatives. It is composed of four technical bureaus : Business Enablement / Application Services, Customer Success and Productivity, Technology Infrastructure and Security. Collectively, the 95 staff members work together to provide essential services and technical support to all City staff and business functions. The IT Planning team is responsible for overseeing the development, execution, and closure of IT related functions tied to citywide and departmental projects. The team also handles tasks such as disaster recovery planning, evaluating IT criteria, and managing internal discussions for new projects. Work is closely done with various city departments, other IT staff, and outside agencies contracted for services tied to managed projects.

The Project Manager is responsible for leading standalone technical projects and IT-specific functions as part of interdepartmental initiatives. This role involves close collaboration with various departments to understand their specific needs and deliver tailored IT solutions. The Project Manager ensures that projects are meticulously planned to achieve organizational goals, provides oversight to ensure compliance with technical standards set by City IT, coordinates various stakeholders, and minimizes scheduling variances. Additionally, the Project Manager is accountable for monitoring budget expenditures, communicating project developments, acting as a Team Lead for the IT planners, and facilitating meetings with key stakeholders.

Essential Functions and Responsibilities :

• Develops detailed project plans, including timelines, milestones, and resource allocation.
• Ensures that the necessary resources, such as personnel, equipment, and materials, are available and allocated efficiently.
• Responsible for resolving any issues or conflicts that arise during a project, that requires strong problem-solving skills, conflict resolution experience, and the ability to make informed decisions quickly.
• Acts as the primary point of contact for stakeholders, providing regular updates to key stakeholders on project progress, addressing and resolving project obstacles, and managing expectations of end users.
• Acts as the departmental representative on assigned projects. Advises the department of best practices, estimates budget and best course of action on projects.
• Communicates effectively with both technical and non-technical audiences, translating IT concepts into clear, actionable guidance for users and stakeholders without technical backgrounds.

Administrative and Leadership Responsibilities :

Education / Experience :

Work requires specialized knowledge in a professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent. Five years' experience in a related field; or an equivalent combination of education and experience. In addition to the above requirements, the successful candidate must :

Preferred License(s) and / or Certification(s) :

Work Location : 800 East City Hall Ave, Norfolk, VA 23510

Work Hours : Monday-Friday 8 : 00AM-5 : 00PM (40 hours week), eligible for hybrid work schedule after probationary period

Benefits :

Supplemental Questions :

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process.

Required Question : Employer City of Norfolk

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