Call Center Agent

A company is looking for a Call Center Agent for the Division of Corporations.

Key Responsibilities

Handle incoming calls for the Florida Department of State, providing excellent customer service

Utilize computer systems and software applications to assist callers effectively

Maintain a professional and friendly demeanor while managing high call volumes

Required Qualifications

Full-time availability to work Monday through Friday, 8 : 00 AM to 5 : 00 PM EST

Stable, wired internet connection with minimum speeds of 20 Mbps download and 5 Mbps upload

High-quality wired headset, keyboard, and mouse for optimal performance

Quiet, distraction-free home office environment

Ability to pass a background check