Account Supervisor

Account Supervisor

The Account Supervisor at CG Life is a strategic, energetic, and highly motivated team member with a tried-and-true method for delivering exceptional services for clients in the life sciences, healthcare, and biopharma sectors. This role manages and oversees the day-to-day operations of several assigned accounts as a client partner.

This person has prior healthcare, biopharma, or life science agency experience, understands complex industry trends, and has the skills and insight to reach a variety of stakeholders. The Account Supervisor works within the Client Services department and uses their experience to be hands-on and collaborative communications professionals as they work with the larger integrated agency team and clients to develop complex marketing projects, programs, and campaigns. These initiatives will often be technical or consultative in nature, such as major websites, CRM-driven campaign work, strategic consulting, technology implementations, digital marketing processes, change management, and data strategy.

Key Responsibilities, including but not limited to :

Client Relationships

• Serve as the primary client contact, ensuring proactive communication and relationship management.
• Takes initiative to drive work and conversations forward, managing client questions and challenges independently. Strong facilitator / leader in meetings.
• Manages client expectations to foster productive and effective working partnerships.
• Professionally manages tricky or complex client conversations.

Account Growth

Account Finance

Project Oversight

Leadership & Strategic Guidance

Internal Relationships

Knowledge & Expertise