Account Supervisor
Account Supervisor oversees the tactical development and implementation of the brand, while contributing to its strategic direction. The Account Supervisor position moves beyond daily project management tasks and into strategic brand management. The Account Supervisor will also supervise, motivate and mentor more junior account team members.
Primary Job Responsibilities :
- Understand the creative process and provide ideas for improving existing executions
- Ability to see the big picture, identify key issues, and provide proactive tactical and strategic recommendations
- Demonstrate mastery of brand category and competitive data, including key studies
- Seek non-traditional solutions to marketing / marketplace problems
- Internalized marketplace events, market research, etc., and develop and communicate strategic / tactical recommendations for the brand
- Oversee / manage the tactical plan development process, while contributing to tactical plan design
- Communicate key client issues / initiatives to team
- Oversee creation of competitive review
- Generate key issues / objectives / strategies
- Supervise development of tactics / budget / timing
- Manage internal approval process
- Keep senior management briefed on account activities
- Foster a positive and productive team atmosphere and establish credibility both internally and externally
- Facilitate and maximize client relationships
- Maintain regular client contact at all levels and become integral part of client team, ensuring that the client is updated and briefed on all relevant account activity
- Ensure that all agency work represents the best we have to offer strategically sound, arresting creative, error-free
- Ensure that client is perceived positively within agency
- Understand the client's perspective and challenges, and communicate these to the entire agency team
- Demonstrate a thorough understanding of the client's business and actively seek opportunities for further account development
- Foster client understanding of the agency's needs and perspective
- Establish credibility with clients at all levels
Additional Responsibilities :
Communicate effectively and professionally both internally and externallyDemonstrate good problem-solving and interpersonal skillsDemonstrate ability to set priorities while handling multiple projects and to delegate work appropriatelyRemain calm despite high pressure situationsProject a professional, positive attitude toward peers and clients within the department and the agency Embody service-oriented attitude and uphold quality standards in servicing the clientMaintain accurate time sheetsFoster a positive team atmosphere demonstrating respect for peers and supervisorsAssist other members of department / team as needed when workload allowsFoster senior level partnerships with creative / account colleagueUnderstand when it's appropriate to make decisions independently and when to escalate issues / decisions to managerUphold the Company Values in all decisions and interactionsManagement Responsibilities :
Assign work to assure project deadlines are metMonitor overall workload to effect efficiency and assure that waiting or downtime is minimizedKeep supervisor or department head apprised of any workload challenges / concerns on assigned team accounts that may necessitate hiring freelancersMonitor, review and approve direct report's time sheets in terms of hours worked on specific jobsProvide constructive and direct ongoing feedback to direct reportsEvaluate performance of direct reports and complete and deliver performance reviewsHelp supervisor manage and resolve staff issues including performance, personal presentation and internal interactions; anticipate / address performance issues quickly and directlyRecommend adjustments / additions to the roles and procedures of the department to achieve continuous improvement and efficiency across all accounts and / or specific accountsHelp interview, train and orient new team members to the agency, department, and account(s) at the direction of department headProvide ongoing guidance to all team members and be available to them as a resource for account / agency / departmental policies, procedures, etc.Qualifications :
College Degree, preferably in marketing, advertising, communications or science / medicine4 years Agency or comparable experience (HCP Agency marketing experience preferred)Excellent written and oral communication skills including ability to write basic documents (Creative Briefs)Maturity to handle senior-level Client contactUnderstanding of business principalsThorough knowledge of, and depth of experience with, marketing / advertisingAbility to manage and train staff, including prioritization of creative hoursBiolumina's Values : Open Mind
Always ask whyof your teammates, your clients, and yourself. And don't stop therekeep asking questionsBe respectful of others' ideas, opinions, and diverse backgroundsBe flexible and adaptive to new ways of doing thingsBrave Heart
Speak your mindand your heartCourageously step forward to try something new and help others to do the sameBe brave enough to defend your opinionsand brave enough to change themReady Hands
Be proactive and push things forwardReach out to offer help and raise your hand to ask for helpGo out of your way to show gratitudeThe range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.
$90,000 - $116,500