Legal Intake Operations Specialist

At Ellis Porter, our goal is to improve the immigration experience for employers and individuals so they can thrive in a smaller world. To do this, we've built a team of dedicated immigration professionals who believe passionately in the economic and cultural benefits of immigration, and who excel at providing clients with refreshingly clear guidance, uniquely creative strategies, and remarkably responsive service, all with genuine empathy and a personal touch.

Immigration law is very complex and constantly challenging, but the Ellis Porter team embraces the grind because we love what we do, and we find great satisfaction in knowing that our work positively and intimately impacts our clients. As a result of our unique approach to delivering immigration legal services, we continue to experience considerable growth, so this is a very exciting time to join the Ellis Porter Team!

Position Summary

The Legal Intake Operations Specialist (Client Intake Specialist) is an essential member of the Ellis Porter (EP) team, helping deliver a remarkable immigration experience to our clients worldwide. With strong communication skills and a solutions-oriented approach, you will ensure every client interaction reflects EP's commitment to clarity and exceptional service. This position requires managing a high volume of prospective client data with accuracy and meticulous attention to detail. The role is structured and fast-paced, involving systematic work, adaptation to evolving processes, and consistent performance across multiple case types and attorney teams. Success in this role depends on precise execution, strong organization, and a positive, collaborative attitude.

Schedule and Location

• Schedule : 8-hour shift with a flexible start time between 8am and 9 : 30am (Est.)
• Location : This position can be fully remote from any U.S. location, or based in either Troy, MI or Ann Arbor, MI as an in-person or hybrid role. All work must be performed within the United States.

What you'll do

What skills and experience you'll bring

What we'll provide

Does this position, and our culture, seem like a good fit for you? If so, we would love to speak with you about joining the Ellis Porter team!

Ellis Porter provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Non-solicitation Statement : No agencies please. Ellis Porter (EP) recruits candidates exclusively utilizing our internal Talent Acquisition team. EP does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between EP and Agency describing the services and specific job openings ("Agreement"). EP may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contacts with any person within EP is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any employees of EP with recruiting inquiries or resumes.

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