Distribution Customer Service RepNext Staff • Laredo, TX, US
Distribution Customer Service Rep
Next Staff • Laredo, TX, US
2 days ago
Job type
- Full-time
Job descriptionProvide timely updates regarding the status of shipments. Follow up with clients to resolve any concerns or outstanding matters related to their orders. Invoicing & Quoting : Reporting & Documentation : Report any inconsistencies, damages, or inventory issues to warehouse management. Warehouse Coordination : Assist in checking merchandise against packing lists or invoices to verify accuracy. Ensure all client-specific requirements are communicated to the warehouse floor when handling items. Verifying incoming and outgoing shipments. Organizing merchandise for client pickups or deliveries. Assisting in inventory tracking and management. Supporting shipping and receiving activities as needed. Prior customer service experience, preferably in a warehouse or logistics setting. Excellent written and verbal communication skills (bilingual is a plus). Basic knowledge of invoicing, quoting, and order management systems. Comfortable working with computers and Microsoft Office (especially Excel and Outlook). Strong attention to detail and organizational skills. Steady weekday schedule (MondayFriday)
Warehouse Customer Service Representative (Csr)
We are currently seeking a detail-oriented, reliable, and customer-focused Warehouse Customer Service Representative (CSR) to join our team. This role serves as a key liaison between our warehouse operations and our clients, ensuring that all communication regarding merchandise arrival, discrepancies, and invoicing is handled promptly and professionally.
The ideal candidate will have strong communication skills, a customer-first attitude, and the ability to multitask in a fast-paced warehouse environment.
Key Responsibilities
- Client Communication :
Notify clients when their merchandise arrives at the warehouse.
Ensure all billing is accurate and in line with client expectations and inventory received.
Maintain accurate records of all communication with clients regarding their inventory.
Collaborate with warehouse staff to ensure that client orders are processed correctly.
Additional Warehouse Support Duties (General Overview) :
Qualifications
Benefits
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Customer Service Rep • Laredo, TX, US
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