Talent.com
Retail Associate

Retail Associate

Ross StoresMadera, CA, US
30+ days ago
Job type
  • Full-time
Job description

Retail Associate

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose : The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

Essential Functions :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise / brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
  • Competencies :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required :

  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Physical Requirements / ADA :

  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts : Ability to regularly push, pull and lift more than 20 pounds.
  • Supervisory Responsibilities : None

    Disclaimer : This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. The base pay range for this role is $16.50 - $17.00. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

    Create a job alert for this search

    Retail Associate • Madera, CA, US

    Related jobs
    Retail Sales Associate

    Retail Sales Associate

    Best BuyUSA, California, Merced
    Full-time +1
    As a Retail Sales Associate, you'll be the face of Best Buy for customers who visits our stores.We'll train you with the skills and knowledge you need to confidently recommend the right tech produc...Show moreLast updated: 30+ days ago
    • Promoted
    Walmart Retail Associate

    Walmart Retail Associate

    TradeJobsWorkforce93729 Fresno, CA, US
    Full-time
    Take the next step in your career as our new Walmart Retail Associate to respond promptly to inquiries and resolve basic issues, assist with processing returns and exchanges, and provide excellent ...Show moreLast updated: 30+ days ago
    • Promoted
    Aldi Store Associate

    Aldi Store Associate

    TradeJobsWorkforce93711 Fresno, CA, US
    Full-time
    We’re looking for a Aldi Store Associate to provide excellent service to customers and team members, coordinate tasks to ensure deadlines are met, and gain knowledge of company offerings to better ...Show moreLast updated: 30+ days ago
    • Promoted
    Remote Opinion Contributor

    Remote Opinion Contributor

    Prime InsightsMendota, CA, United States
    Remote
    Full-time
    Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show moreLast updated: 1 day ago
    • Promoted
    Retail Associate

    Retail Associate

    TradeJobsWorkforce93717 Fresno, CA, US
    Full-time
    Now hiring an experienced Retail Associate to gain knowledge of company offerings to better serve clients, assist with organizing, stocking, and general upkeep, and provide excellent service to cus...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Associate - Earn Up to $23 / hr

    Retail Associate - Earn Up to $23 / hr

    TradeJobsWorkforce93888 Fresno, CA, US
    Full-time
    We have an opening for a Retail Associate, where you will work with supervisors to meet daily goals, assist with packaging, labeling, and preparing items for delivery, and respond to questions by p...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Sales - Earn Up to $37 / hr

    Retail Sales - Earn Up to $37 / hr

    TradeJobsWorkforce93722 Fresno, CA, US
    Full-time
    As an Apparel and Accessories team member, your eye for trend will help our guests discover new looks and bring their definition of style to life with confidence. We're looking for team members who ...Show moreLast updated: 30+ days ago
    • Promoted
    Stock Associate

    Stock Associate

    TradeJobsWorkforce93730 Fresno, CA, US
    Full-time
    Stock Associate Job Duties : Receives and inspects product.Inventories items using company softwa...Show moreLast updated: 30+ days ago
    • Promoted
    CDL-A - Regional Van Truckload truck driver - Western 11

    CDL-A - Regional Van Truckload truck driver - Western 11

    SchneiderMariposa, CA, United States
    Full-time
    Regional Van Truckload truck driver - Western 11.Predictable power lanes with a high volume of freight.Consistent freight allows for maximum drive time and less down time.Dispatched in advance, all...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Associate - Earn Up to $25 / hr

    Retail Associate - Earn Up to $25 / hr

    TradeJobsWorkforce93704 Fresno, CA, US
    Full-time
    Be part of our company as a Retail Associate, where you will manage simple records and enter information accurately, adhere to safety guidelines and company policies, and follow schedules and compl...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Home Health Occupational Therapist

    Travel Home Health Occupational Therapist

    GQR Healthcare-AlliedSan Joaquin, CA, US
    Full-time
    GQR Healthcare-Allied is seeking a travel Home Health Occupational Therapist for a travel job in San Joaquin, California. Job Description & Requirements.Job Title : Home Health Occupational Thera...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Take Surveys Get Paid!

    Take Surveys Get Paid!

    Prime InsightsChowchilla, CA, United States
    Full-time
    Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show moreLast updated: 20 hours ago
    Retail Associate

    Retail Associate

    iPull-uPull Auto PartsFresno, CA, US
    Full-time
    Quick Apply
    This isn’t just a job, it’s a career.We are not just co-workers, we are family! iPull-uPull Auto Parts is known as the friendliest, cleanest, and most organized self-service yard in the...Show moreLast updated: 30+ days ago
    • Promoted
    Goodwill Retail Associate

    Goodwill Retail Associate

    TradeJobsWorkforce93706 Fresno, CA, US
    Full-time
    Join our growing team as a Goodwill Retail Associate to perform daily responsibilities with dedication.Ensure compliance with company and safety standards. Provide excellent interactions with custom...Show moreLast updated: 30+ days ago
    • Promoted
    Fully Remote Survey Participant

    Fully Remote Survey Participant

    Prime InsightsChowchilla, CA, United States
    Remote
    Full-time
    Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show moreLast updated: 1 day ago
    • Promoted
    Market Research Contributor

    Market Research Contributor

    Prime InsightsChowchilla, CA, United States
    Full-time
    Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show moreLast updated: 1 day ago
    • Promoted
    Seasonal Associate

    Seasonal Associate

    TradeJobsWorkforce93723 Fresno, CA, US
    Full-time
    We’re looking for a Seasonal Associate to assist with processing returns and exchanges, provide excellent service to customers and team members, and work collaboratively across teams and department...Show moreLast updated: 30+ days ago
    • Promoted
    Share Your Opinions. Earn Rewards.

    Share Your Opinions. Earn Rewards.

    Opinion EdgeKerman, CA, United States
    Full-time
    Join Opinion Edge today and get paid for your insights! Take short surveys on the topics that matter to you and earn rewards for every completed survey. Sign up now and start turning your voice into...Show moreLast updated: 1 day ago
    • Promoted
    Survey Taker : Earn up to $25 per survey (Remote)

    Survey Taker : Earn up to $25 per survey (Remote)

    Earn HausMendota, CA, United States
    Remote
    Full-time +1
    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Online Survey Participant

    Online Survey Participant

    Prime InsightsChowchilla, CA, United States
    Full-time
    Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show moreLast updated: 20 hours ago