Operations Associate Intern - Summer 2026

Operations Associate Intern - Summer 2026

This is a Boston based opportunity with a four-day in-office expectation (Monday - Thursday) with one day remote (Friday). Wayfair will not sponsor applicants for employment authorization for this position for the following work visas : STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN.

What You'll Do

Communicate performance trends and improvement opportunities to management both within and outside your immediate line of reporting. Work cross-functionally with a variety of teams across Operations. Monitor key performance indicators and work collaboratively to improve the quality of our logistics and supply chain operation. Create and deliver communication plans with external partners including suppliers, logistics, Wayfair's proprietary freight forwarding service (CastleGate Forwarding), and external 3rd party logistics companies (3PL). Assist team in day to day operations and find ways to improve process efficiency.

What You'll Need

Basic Qualifications : Currently pursuing a Bachelors with the expectation that degree will be obtained between December 2026 and Summer 2027. 3.0 GPA minimum. Must be returning to the course of study following completion of the internship. Ability to commit to working 40 hours / week (9am-5pm, Monday-Friday) from June 1 - August 7, 2026 in our Boston office. You must be authorized to work in the United States without visa sponsorship by Wayfair now or in the future.

Preferred Qualifications : Collaborative mindset that thrives as part of a team. Excellent communication, both written and verbally. Data and process-oriented, demonstrated ability to continuously learn new tools. High attention to detail and proven ability to consider multiple priorities simultaneously. Ability to navigate an environment of continuous improvement. Ability to work through ambiguity in an evolving organization. Drive to win and steer collaboration cross-functionally. Strong comfort level and appetite to use AI in daily workflow. Investment in the customer experience.

Possible Team Placements Include

CastleGate Forwarding, Global Partner Support, Global Service, Global Supply Chain, Planning & Analytics

Why You'll Love Wayfair

Wayfair was selected as a top 100 Internship program for 2025 by Yello & WayUp! Our 10-week summer internship program is designed to give you a feel for what it would be like to work at Wayfair as a full-time employee. You'll be assigned real projects and contribute directly to your team's goals and objectives. Throughout the Internship Program, we provide interns with the opportunity to engage in social and community building activities including : a calendar of intern events including social networking, professional development and a leadership dialogue series; formalized mentorship program along with an assigned reporting manager for impactful professional development and feedback; skills-based training; dialogue events with senior leaders to provide a holistic view of all functions at Wayfair; coffee chat opportunities for interns to get to know one another; volunteer opportunities; intern-wide innovation project designed to teach interns skills for handling ambiguous business problems; intern appreciation day celebration; events throughout Boston which allow interns to explore what the city has to offer including a Red Sox game, and Boston Harbor boat cruise.

Purpose & Inclusion at Wayfair

At Wayfair, we pride ourselves on fostering an environment where every individual experiences a fair and equitable employee journey. We are committed to developing targeted resources that raise awareness around inclusion and eliminate barriers, ensuring Wayfair provides a fair and inclusive workplace experience for everyone.

Social Impact & Responsibility

At Wayfair, we focus on helping people on their journey to home - specifically those who have lost their way from home. We do this by leveraging our best assets, such as collaborating with leading nonprofit organizations, coordinating in-kind product donations, empowering our employees to get involved through paid volunteer time off programs, and encouraging our customers to donate. This multi-faceted approach allows us to support communities in need in authentic ways that align with Wayfairs broader mission of helping everyone, anywhere create their sense of home.

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know.

About Wayfair Inc.

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair and world for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy Notice.