Branch Manager

Job Description

Job Description

The Branch Manager oversees the daily operations and commercial performance of the branch, ensuring exceptional customer service, efficient processes, and profitable growth. This role combines leadership, sales support, and operational oversight to maintain IGT’s reputation for excellence and reliability. The Branch manager will have a pay structure that includes a base pay plus a productivity bonus.

Key Responsibilities :

Lead and develop the branch team (warehouse, inside sales, and drivers).

Manage branch P&L, budgets, and financial performance.

Oversee daily operations, logistics, inventory control, and customer fulfillment.

Ensure compliance with company policies, safety standards, and HR procedures.

Collaborate with the Revenue, Operations, and Product divisions to achieve growth targets.

Foster a culture of teamwork, problem-solving, and customer satisfaction.

Qualifications :

5+ years of experience in branch, operations, or sales management (distribution or hardware industry preferred).

Strong leadership and communication skills.

Proven ability to manage budgets, KPIs, and operational efficiency.

Excellent problem-solving and decision-making abilities.

Bilingual (English / Spanish) preferred.

Core Competencies : Leadership

• Customer Centricity
• Operational Discipline
• Financial Acumen
• Teamwork
• Proactivity
• Problem Solving