Revenue Cycle Informaticist

Job Summary and Responsibilities

• This is a Remote Opportunity

I. Revenue Cycle & Healthcare Domain Expertise :

Comprehensive Revenue Cycle Knowledge : End-to-end understanding of all revenue cycle functions (e.g., patient access, coding, billing, claims management, denials, collections).

Healthcare Financial Acumen : Ability to interpret financial reports, understand healthcare regulations (e.g., CMS releases), and apply financial calculations (discounts, percentages).

Industry Best Practices : Knowledge of leading practices in revenue cycle and the ability to apply them to improve performance and consumer experience.

Policy & Procedure Implementation : Ability to influence and support revisions to standardized policies and procedures to streamline operations and enhance revenue while remaining compliant.

II. Technical & Informatics Skills :

EPIC EHR Expertise REQUIRED : Strong technical build, administrative, or operational experience with Epic, certifications preferred but not required

Epic System Optimization & Maintenance : Overseeing implementation, evaluation, optimization, and maintenance of revenue cycle initiatives and systems.

Workflow & Process Design : Ability to connect operational processes with technical tools, workflows, and capabilities to drive outcomes.

Application Support & Troubleshooting : Providing support to staff and end-users on revenue cycle systems and workflow issues / requests / enhancements.

Data Analysis & Interpretation : Utilizing data-backed decisions to identify improvement opportunities and analyze performance trends.

Computer Proficiency : Proficient in Microsoft Office (Outlook, Excel) or Google Docs / Gmail, various healthcare industry applications, vendor-based internet software, and databases.

III. Analytical & Problem-Solving Skills :

Root Cause Analysis : Experience with techniques to identify the underlying causes of issues and process deficiencies.

Problem Definition & Resolution : Ability to define problems, collect data, establish facts, draw valid conclusions, and resolve issues proactively.

Strategic Thinking & Insightful Decision Making : Ability to analyze and solve complex problems, make strategic decisions, and separate key details from "noise."

Identifying Performance Trends : Ability to identify positive and negative performance trends in tools, processes, and third-party partner performance.

IV. Communication & Interpersonal Skills :

Cross-functional Collaboration : Facilitating collaboration between IT, clinical / application support teams, vendors, end-users, subject matter experts, and the broader revenue cycle organization.

Stakeholder Influence & Engagement : Ability to influence diverse stakeholders (market leaders, business partners, system colleagues) and gain buy-in for initiatives.

Effective Communication (Written & Oral) : Excellent written, oral, and interpersonal communication skills to educate, interact, and build relationships with all levels of professionals. Ability to communicate vision and expectations clearly.

Active Listening : Applying active listening skills to understand needs and foster positive working relationships.

Meeting Facilitation : Capable of facilitating meetings effectively, both in-person and virtually.

Documentation : Generating thorough documentation for initiatives, systems, and processes.

V. Leadership & Project Management Skills :

Implementation & Training Oversight : Overseeing the implementation and training aspects of Epic implementations

Prioritization : Defining, capturing, and facilitating the prioritization of enhancement requests and issues.

Change Leadership : Acting as an agent for change, assisting others in adapting to ongoing changes, and directing changes to existing routines.

Accountability : Holding oneself and team members accountable for performance, quality, and growth outcomes.

Initiative : Taking prompt action, going beyond requirements, and seeking to resolve problems without being asked.

In summary, the role requires a unique blend of deep technical knowledge in revenue cycle, strong analytical and problem-solving capabilities, exceptional communication and collaboration skills, and a proactive, results-oriented leadership approach within the healthcare environment.

Job Requirements

Experience (preferred)

Bachelors in business administration, economics, finance, accounting, healthcare administration, or related field

At least 5 years directly related healthcare financial experience with a minimum of 3 years of revenue cycle management or support in a hospital setting

EHR technical build / administrative or operational experience in Epic with certifications Preferred

Experience with root cause analysis techniques and lean processes

Where You'll Work

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

Pay Range

$41.14 - $61.20 / hour

We are an equal opportunity employer.