IT Infrastructure Technician

Job Description

Job Description

I. TITLE OF POSITION : IT Infrastructure Support Specialist

II. NATURE OF POSITION : This is a safety sensitive position. This position requires a skilled and motivated Network Engineer or IT Specialist with hands-on experience in network infrastructure and firewall configuration. This position is ideal for a proactive professional who thrives in a dynamic healthcare IT environment and is passionate about secure, scalable network design.

III. QUALIFICATIONS :

• Associate’s (or higher) degree in computer science or related field preferred.
• Minimum 3 years of experience in network engineering or IT support with a networking focus.
• One or more relevant technical certifications (e.g. A+, Network+, Security+) preferred.
• Basic understanding of desktop operating systems, various software applications and PC / Server / Network hardware.
• Basic understanding of Internet technologies and products.
• Basic understanding of electrical safety procedures.
• Proficiency in Cisco Firepower, VLANs, DHCP, DNS, and subnetting.
• Experience with VPNs, NAT, firewall rules, and wireless AP deployment.
• Strong troubleshooting and documentation skills.
• Ability to work independently and manage multiple priorities.

IV. SALARY GRADE AND CLASSIFICATION : Non-Exempt

Responsible to : Director of IT

V. RESPONSIBILITIES :

VI. Preferred Skills

Experience in healthcare IT environments and compliance standards