Talent.com
Customer Service Representative

Customer Service Representative

Planet FitnessSaint Cloud, MN, US
30+ days ago
Job type
  • Full-time
Job description

Customer Service Representative

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.

Essential Duties and Responsibilities

  • Greet / meet potential members, providing a great customer experience.
  • Handle front desk related tasks :
  • Answering phone calls in a polite and friendly manner to assist with questions or concerns.
  • Taking info calls and tours
  • Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
  • Facilitate member services issues and questions and forward to Club Manager / Manager in Training / Team Lead as needed.
  • Help maintain the neatness / cleanliness of the club.

Essential Behavior Requirements

  • Customer Service : communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.
  • Listening : actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.
  • Problem Solving : recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
  • Diplomacy : demonstrates tact and skill in all interactions while using appropriate behavior and language.
  • Communication : Ability to communicate questions, concerns or issues to a supervisor in a timely manner.

    • Minimum Qualifications

  • Honesty and good work ethic
  • Strong customer service skills
  • Basic computer proficiency

    • Physical Demands

  • Standing and walking at least 75% of the shift
  • Talking in person or on the phone at least 75% of the shift
  • Must be able to lift to 50 lbs. less than 30% of the time.

    • Benefits

  • Dollars for Scholars Program
  • Employee Appreciation Program
  • Free Membership for self and one family member or friend
  • Team Member Support Team
  • Health, Dental and Vision Insurance
  • Critical Illness Insurance
  • Short Term Disability Insurance
  • Accident Insurance
  • Voluntary Life Insurance
  • Pet Insurance
  • HSA - Advancement Opportunities
    • Create a job alert for this search

    Customer Service Representative • Saint Cloud, MN, US

    Related jobs
    • Promoted
    Customer Service Representative Nights and Weekend

    Customer Service Representative Nights and Weekend

    Planet FitnessSaint Cloud, MN, US
    Full-time
    Customer Service Representative.Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and gue...Show moreLast updated: 30+ days ago
    • Promoted
    Teller / Customer Service Representative - Part Time (20-29 hrs / wk)

    Teller / Customer Service Representative - Part Time (20-29 hrs / wk)

    Gate City BankSt Cloud, MN, United States
    Full-time +1
    Join the Gate City Bank Team at St Cloud East Cashwise!.Are you ready to make a difference in the financial lives of others while growing your career? At Gate City Bank, we're looking for enthusias...Show moreLast updated: 1 day ago
    • Promoted
    Customer Service Representative - 50k-60k / Year - Work From Home

    Customer Service Representative - 50k-60k / Year - Work From Home

    Spade Recruiting USAPierz, Minnesota
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show moreLast updated: 30+ days ago
    Dispatcher / Customer Service Representative

    Dispatcher / Customer Service Representative

    Augusta Plumbing and HeatingSt Cloud, MN, USA
    Full-time
    Quick Apply
    What about providing outstanding customer service over the phone? Are you someone who is highly organized, who thrives in keeping operations running smoothly?. Augusta Plumbing Heating and Air Condi...Show moreLast updated: 30+ days ago
    • Promoted
    Lead Team Member

    Lead Team Member

    Circle K StoresElk River, Minnesota, USA
    Full-time
    Store : 18823 Freeport Avenue Elk River Minnesota 55330.Lead Customer Service Representative.We want you to join our team as a Customer Service Representative. If you have the desire to be challenge...Show moreLast updated: 2 days ago
    • Promoted
    Sales Representative - Facility Services

    Sales Representative - Facility Services

    CintasSaint Cloud, MN, US
    Full-time
    Sales Representative - Facility Services.Cintas is seeking a Sales Representative to focus on new business-to-business account development in our Facility Services Division.Responsibilities include...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Representative - 4 Day Work Week

    Sales Representative - 4 Day Work Week

    Platinum Supplemental InsuranceSt. Cloud, Minnesota
    Full-time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative- Nights 4pm-9pm

    Customer Service Representative- Nights 4pm-9pm

    Planet FitnessElk River, MN, US
    Full-time
    Customer Service Representative.Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and gue...Show moreLast updated: 3 days ago
    • Promoted
    • New!
    Customer Service Rep

    Customer Service Rep

    Lincare HoldingsSaint Cloud, MN, US
    Full-time
    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product / service needs, and supporting compliance to physici...Show moreLast updated: 20 hours ago
    • Promoted
    Sales Support Representative

    Sales Support Representative

    Aston CarterRogers, MN, US
    Full-time
    This role is essential in supporting the Sales, Procurement, Customer Services, and Administration teams.The candidate will engage with vendors regarding customer requests, process orders, provide ...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Lead, Customer Service

    Shift Lead, Customer Service

    Hardee'sZimmerman, MN, US
    Full-time +1
    We are looking for Hardees Shift Leaders who want a hand in making their Career Superior by working with Superior People and Superior Products. Do you want to work in a safe restaurant environment w...Show moreLast updated: 1 day ago
    • Promoted
    Insurance Service Representative - St. Cloud, MN

    Insurance Service Representative - St. Cloud, MN

    The Auto Club GroupSt. Cloud, MN, United States
    Full-time
    It's a great time to join AAA The Auto Club Group!.JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD.To qualify for the Sign-On Bonus, applicants must be new to ACG (not applied in the last 18...Show moreLast updated: 30+ days ago
    • Promoted
    Member Services Representative

    Member Services Representative

    Planet FitnessSaint Cloud, MN, US
    Full-time
    Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Rep(07384) - 25928 2nd St E

    Customer Service Rep(07384) - 25928 2nd St E

    Domino's PizzaZimmerman, MN, US
    Full-time
    North Star Pizza is an expanding franchise, currently encompassing 27 locations, with significant growth potential.This trajectory offers employees unlimited opportunities for professional advancem...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Shift Lead, Customer Service

    Shift Lead, Customer Service

    HardeesElk River, MN, US
    Full-time
    We are looking for Hardees Shift Leaders who want a hand in making their Career Superior by working with Superior People and Superior Products. Do you want to work in a safe restaurant environment w...Show moreLast updated: 18 hours ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    Family DollarMonticello, MN, USA
    Full-time
    Join the Family Dollar team as a Customer Service Representative and provide friendly and helpful service to our customers. As a CSR, you will handle transactions, answer customer questions, and ens...Show moreLast updated: 17 days ago
    • Promoted
    Costco Customer Service Representative - Starting at $22 / hr

    Costco Customer Service Representative - Starting at $22 / hr

    TradeJobsWorkforce55313 Buffalo, MN, US
    Full-time
    Bring your energy to the role of Costco Customer Service Representative to follow safety procedures and company policies, support the preparation and delivery of goods or services, and respond prom...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service

    Customer Service

    TradeJobsWorkforce55313 Buffalo, MN, US
    Full-time
    Required Skill : Must have 3+ years Customer Service experience, preferably within a food manufacturing environment.Fast paced hospitality and / or Retail experience may be considered.Must posses e...Show moreLast updated: 30+ days ago