Facilities Operations Manager

Manager, Facility Operations

The Manager, Facility Operations oversees the safe, efficient, and compliant operation of all facility and equipment functions across a high-volume distribution or manufacturing environment. This leader ensures maintenance reliability, supports cold chain or temperature-controlled operations when applicable, and drives operational uptime through preventive maintenance, vendor partnerships, and strong team leadership. The role is critical to maintaining a safe workplace, protecting product quality, and enabling uninterrupted service to customers.

Lead facility operations and maintenance activities, including building systems, equipment repair, sanitation, grounds, and security, while ensuring a strong safety culture and compliance with company policies.

Oversee preventive maintenance programs and troubleshoot facility and equipment issues quickly to minimize downtime; use CMMS tools to manage work orders and asset performance.

Manage temperature-controlled or refrigeration systems (if applicable) in partnership with quality, safety, and operations teams to maintain product integrity and respond to system alerts or failures.

Plan, prioritize, and execute facility projects, repairs, and upgrades while coordinating with internal departments to avoid operational disruption.

Recruit, train, and develop maintenance and sanitation staff; schedule labor, manage performance, and foster a collaborative, accountable work environment.

Manage relationships with third-party vendors and service providers, ensuring contract compliance, timely service, and high-quality performance.

Oversee facility assets, equipment life cycles, and inventory of critical parts; recommend replacements, upgrades, or capital investments when needed.

Monitor facility compliance with safety, regulatory, and quality standards; support audits, inspections, incident investigations, and emergency response planning.

Develop and manage facility budgets, assist with capital planning, and identify opportunities to improve energy efficiency, reduce waste, and support sustainability goals.

5+ years of experience in facilities, maintenance, or operations management (experience in cold chain, distribution, or manufacturing preferred).

Proven leadership background managing maintenance teams, vendors, and facility operations in a fast-paced environment.

Working knowledge of regulatory, safety, and compliance requirements (e.g., OSHA, EPA, GMPbased on industry).

Proficiency with CMMS systems and ability to use data to drive performance.

Strong organizational, communication, and problem-solving skills; able to manage multiple priorities with minimal supervision.

Bachelor's degree in Facilities Management, Engineering, Operations, or related fieldor equivalent experience.

Experience with refrigeration / HVAC systems, energy management, or automation technologies.

Background in sustainability initiatives or continuous improvement programs (Lean, Six Sigma, etc.).

Certifications in HVAC, ammonia refrigeration, safety management, or equipment operation a plus.

Onsite role with regular time spent in office, warehouse, and outdoor environments, including temperature-controlled areas.

Ability to work flexible hours or be on-call to support 24 / 7 operations.