Business Application Analyst

Job Details

Job Location

Polaris Pharmacy Services of Ft Lauderdale - Ft. Lauderdale, FL

Remote Type

Fully Remote

Position Type

Full Time

Job Category

Pharmaceutical

Description

WHO WE ARE

At Polaris Pharmacy Services, we're more than a pharmacy - we're a dedicated partner in care, transforming how patients experience long-term, post-acute, correctional, PACE, and specialty pharmacy services. As industry leaders, we're raising the bar for quality and coordination across all sites of care, ensuring every patient receives seamless, compassionate, and expert support.

Founded in 2015, Polaris is proud to be locally and independently owned, with a growing national footprint. Our team thrives in a mission-driven environment where innovation meets purpose, and every role contributes to making a real impact. We offer more than just a job - we provide competitive pay, robust benefits, and genuine opportunities for career advancement.

If you're passionate about shaping the future of pharmacy and making a difference in the lives of those who need it most, we invite you to grow with us.

JOB SUMMARY :

The Business Applications Analyst is responsible for managing, implementing, enhancing, and supporting business applications within the organization. This role bridges the gap between business needs and technology, ensuring applications align with organizational objectives and operate efficiently. The analyst works closely with stakeholders to identify requirements, implement solutions, and provide ongoing application support.

DUTIES / RESPONSIBILITIES :

• Application Management : Administer and maintain business applications, through configuration and feature management. Perform or assist a Help Desk(Managed Service Provider) with regular system updates, and configuration adjustments.
• Implementation and Testing : Assist in the implementation of new software or system enhancements.
• Develop and execute test plans to ensure solutions meet business needs.
• Support and Troubleshooting : Serve as the primary point of contact for application-related issues. Troubleshoot and resolve system problems efficiently, escalating to vendors or developers when necessary. Be a Subject Matter Expert in how to use features of the software.
• Training and Documentation : Provide training and support to end-users. Develop and maintain user manuals, technical documentation, and application guides.
• Vendor Coordination : Collaborate with third-party vendors for software implementation, licensing, and support. Evaluate vendor performance and recommend improvements or changes.
• Process Improvement : Identify opportunities to improve business processes through technology and automation. Develop and document workflows, use cases, and system processes.
• Data Analysis and Reporting : Generate reports and insights from business applications to support decision-making. Ensure data accuracy and integrity within systems.
• Requirement Gathering : Collaborate with business stakeholders to understand and document their needs and objectives. Translate business requirements into technical specifications for development teams.

Qualifications

QUALIFICATIONS / COMPETENCIES :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REQUIRED SKILLS / ABILITIES :

EDUCATION and / or EXPERIENCE :

PHYSICAL DEMANDS

The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job :

HOLIDAY & PTO POLICY

Please note, because we are a pharmacy most of our locations are open 24-hours a day, 7 days a week and therefore schedules may change as determined by the needs of the business.

BENEFITS for full time Employees