Quality & Outreach Coordinator - TERM-LIMITED

Quality & Outreach Coordinator - Term-Limited

The University of Michigan Health System is home to multiple Collaborative Quality Initiatives (CQIs) coordinating centers, which seek to address some of the most common, complex, and costly areas of surgical and medical care. With funding from Blue Cross Blue Shield of Michigan (BCBSM), CQIs work collaboratively with health care providers throughout Michigan to collect data to a centralized registry. The Obstetric Initiative (OBI) is a Collaborative Quality Initiative (CQI) statewide quality improvement project working with 65 to 70 Michigan maternity hospitals. OBI is working to address variation in obstetric care with a primary focus on promoting vaginal birth and safely lowering the cesarean delivery rate among low-risk patients. Additional initiatives include promoting birth equity, safe opioid prescribing and reducing maternal morbidity.

We are currently seeking a dynamic and motivated self-starter to join our team in the role of Quality & Outreach Coordinator.

Michigan Medicine improves the health of patients, populations, and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally, and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education, and research that together enhance our contribution to society.

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

Excellent medical, dental, and vision coverage effective on your very first day. 2 : 1 Match on retirement savings.

Responsibilities

Outreach & Engagement

• Develop and maintain relationships across participating maternity hospitals while also directly managing and visiting a portfolio of hospitals for QI support and engagement outreach.
• Provide excellent customer service to Clinical Data Abstractors (CDAs) and other Champion Team members for each participating sites when providing educational materials and responding to questions regarding OBI initiatives.
• Participate in in-person site visits, virtual site visits, and coaching calls to support individual hospital teams in assigned portfolio across Michigan with quality improvement activities and goals.
• Draft educational materials, presentations, quality improvement tools, and manuals for OBI related activities.
• Possess and apply a broad knowledge of data measurement, analysis, interpretation, and performance improvement to support OBI Hospitals.
• Collaborate with the OBI Coordinating Center Teams and OBI participating hospitals to identify opportunities for improvement at the site level and across the collaborative.
• Identify barriers preventing participants from functioning at high levels of performance and work with teams to develop strategies to improve performance.
• Coordinate hospital-based multidisciplinary team communications; responding to questions regarding data collection and project support.
• Facilitate workgroup sessions to provide participating hospital teams an opportunity to collaborate and learn from one anothers successes and challenges.

Data Management and Quality Assurance

Required Qualifications

Desired Qualifications

The OBI team is a hybrid workforce. Remote work is supported and expected as appropriate within one's role. However, in-person work is required a few times a month in Ann Arbor. Travel to OBI participating hospitals will be required for QI project support, coaching, and / or clinical data review. This is a three-year term-limited position.

Positions that are eligible for hybrid or mobile / remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment.