Host - Clyde's Tower Oaks Lodge

Description

Clyde's at Tower Oaks is hiring! Join our team and be part of our vibrant restaurant environment known for its rustic charm and upscale dining experience.

As a Host, your main responsibility is to ensure exceptional guest experiences by warmly welcoming guests, managing reservations efficiently, and maintaining a welcoming atmosphere in a bustling environment.

WHY JOIN THE CLYDE'S TEAM

• Flexible schedule with part-time, full-time, and on-call shifts available
• 401k retirement plan with generous match participation and full vesting immediately
• 25% off Discount at all Clyde’s Restaurants including 1 guest
• Free Shift Meal
• Best in class Health plan with Medical, Dental, Vision, Telemedicine, Mental Health & Wellness Resources, and reduced rates on acupuncture, massage therapy, fitness memberships, and more
• Paid Time Off
• Employee Assistance Program Legal, Emotional, Financial, and other support. 5 sessions per issue for employee and immediate family members.
• Digital Cognitive Behavioral Therapy
• Assistance Fund for employees in need
• Opportunities for rapid career growth and advancement
• Best-in-class classroom & on-premises training program
• Merit-based recognition and rewards
• Discount program with thousands of exclusive brands and services
• Annual Flu Shots

WHAT WE LOOK FOR IN A HOST

• Great verbal and written communication skills
• Friendly, hardworking, and hospitality-driven with a desire to excel and maintain the highest level of service
• Problem solvers that can handle customer matters with courtesy, dignity and respect
• Able to multitask

WHAT YOU WILL BE DOING AS A HOST

• Greets every guest in a friendly manner as they enter the restaurant
• Checks host podium for complete set-up of materials and supplies at the start and end of shift
• Cleans menu covers, replaces old or worn menus and distributes to bars and dining rooms
• Escorts the guests to the requested and / or prearranged tables
• Assists with duties of servers such as resetting of table or filing guest requests
• Answers the phone promptly with friendly and cordial greeting
• Communicates with customers and vendors, relays incoming calls to the appropriate people and takes messages
• Actively listens patiently and politely to customer inquiries and complaints and provide specific and accurate information about the restaurant operation, directions to the restaurant and menu information
• Directs customer complaints and other problematical calls to the appropriate people; answers inquires about reservations, reviews reservations, review reservation book and informs customers about seating availability and accurately records reservations
• Prepares menus and reservation in the arrangement of tables and chairs for large parties
• Assists and directs personnel in the arrangement of tables and chairs for large parties
• Bids all departing parties a closing salutation and Thank You
• Inspects bathrooms; cleans and restocks bathrooms with supplies as needed
• Check back at tables to ensure customer satisfaction and to work customer relations

You do not need to meet every single requirement. If you are excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.

Research has shown that women, people of color and other underrepresented groups may be less likely to apply to a job unless they meet every single qualification.

Clyde’s is dedicated to building a diverse, inclusive and authentic team, so you may be just the right candidate for this or other roles.

ABOUT US

WHERE YOU START IS ONLY THE BEGINNING Clyde's Restaurant Group (CRG) remains one of the most successful and enduring restaurant companies in the nation with a rich history and 11 iconic properties in the greater Washington, DC region that includes the Clyde's brand, 1789 Restaurant, The Tombs, Fitzgerald’s, Old Ebbitt Grill, and The Hamilton.

Through acquisitions and concept development, we expect to double our company size over the next five years. Come grow with us.

Clyde’s Restaurant Group is an Equal Opportunity Employer and has an unwavering commitment to treating everyone with courtesy, dignity, and respect, and fostering inclusivity and belonging.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability and genetic information, or any other characteristic protected by federal, state, or local law.

If you require any special accommodations in order to apply or participate fully in the application process, contact us at [email protected].