Police Records Specialist

Police Records Clerk

The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having the best employees provides the best service to the community.

Under immediate supervision, performs a variety of general and specialized clerical duties of moderate difficulty in the central records section of the Police Department. Processes, types, transcribes, records, files and retrieves a high volume of police-action related data, reports and records involving information of a confidential nature. Provides routine, non-confidential information to citizens at a public counter or over the telephone in accordance with established policies and procedures. Routes inquiries of a difficult, sensitive or confidential nature to appropriate authority. Enters data reports and records into computerized database. Assists in gathering, compiling, tabulating and recording statistical data and preparing related reports. Word processes material from marginal notes, verbal instructions, tapes and rough drafts. May operate teletype equipment to receive and transmit inquiries, records, reports, bulletins and other information. Assists in operations of microfilm equipment. Accepts fees and issues receipts. May perform duties of a higher-level clerical classification in training or relief capacity. Performs other functions as assigned.

Education and experience equivalent to graduation from high school and one year of clerical experience, which may include employment in a records division in a law enforcement agency; or an equivalent combination of education and experience which provides the desirable knowledge, skills and abilities. Knowledge of modern office practices, procedures, systems, equipment and standard clerical techniques involved in filing, typing and proper communication procedures; familiarity with the specialized clerical functions and activities assigned to a law enforcement records center. Ability to word process at a corrected speed of no less than 30 words per minute from clear copy; follow oral and written instructions; learn assigned clerical tasks; adhere to prescribed routines; develop skill in the operations of teletype and microfilm equipment; gather and compile statistical data; perform simple arithmetic computations; write legibly and use correct grammar and spelling; maintain effective relationships with the public, police officers and other fellow employees. Special Requirement Willingness and ability to work any shift, weekends and holidays. Bilingual fluency in English and Spanish is highly desirable.

All applicants are required to complete and submit a City application form and supplemental questionnaire Form (SAF) online. Resumes or faxed copies will not be accepted in lieu of the City online application and SAF. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Instructions on how to set up your account and apply for the first time are available online.

Applications and answers to the supplemental questionnaire will be thoroughly reviewed by Human Resources staff. The applicants with the most pertinent training, education, and experience will be invited to continue in the selection process, which includes the following : Performance Examination (Typing Examination), Written Examination, Oral Interview Examination, and Bilingual Oral Fluency Examination (if applicable). Candidates selected from the departmental selection interviews will be referred to the background unit for a thorough police background investigation. The review of suitability for employment will include a polygraph examination, and a medical examination.