Records Retrieval Background Investigator

Description : Job Title :

Research Investigator 1

Job Location : Fully Remote – equipment provided

Job Type :

Full-Time, Billable Hours, Non-exempt

Compensation : $17 - $20 / hour, paid weekly

Reports To : Regional Manager

Full-Time Benefits :

Paid Time Off and Paid Holidays

Health, Dental, Vision, Employer Paid Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts

401K with Company Match

We are seeking a detail-oriented and intellectually curious Research Investigator to join our Research and Litigation Support Department. This fully remote, full-time role involves conducting desktop-based investigations and record retrievals to support insurance claims and fraud investigations. The ideal candidate is a self-starter with a strong work ethic, possesses excellent analytical skills, and has a passion for uncovering information.

About Us :

Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high-quality investigation services to meet our clients' expectations.

Essential job functions include, but are not limited to :

Conduct desktop investigations using online databases and public records to locate individuals, assets, and background information

Retrieve various records, including court documents, police reports, medical records, and death certificates

Perform searches across multiple jurisdictions : county, state, and federal criminal and civil courts, sex offender registries, and sanction / debarment lists

Prepare clear, concise, and objective investigative reports

Review case assignments and documentation to determine investigative objectives and client expectations

Maintain accurate daily timesheets and expense reports

Provide litigation support and assist with subpoena-related tasks

Communicate professionally with internal teams and clients

Maintain confidentiality and handle sensitive or graphic content with discretion

Requirements :

Records Retrieval Research Investigator candidates must have :

Exceptional attention to detail and commitment to accuracy

Excellent written and verbal communication skills

Ability to analyze and synthesize large volumes of information

Strong organizational and time management skills; ability to prioritize and multitask

Proficiency in Microsoft Office and general PC literacy

Typing speed of 50+ WPM

Ability to work independently and collaboratively in a remote environment

Must pass comprehensive background checks (National, Federal, and County)

Willingness to adapt to unpredictable schedules and changing priorities

Ability to work during corporate business hours

Ability to model behaviors that reflect Frasco’s core values

If required by your residential state, a private investigator's license or the ability to obtain one

Preferred Qualifications / Experience :

Associate’s or Bachelor’s degree in Criminal Justice or a related field

Minimum 2 years of experience in investigations, record research, or a litigation support environment

Strong knowledge of public records, subpoenas, and investigative research techniques

Military veterans are strongly encouraged to apply

Multilingual is a plus

Additional Information :

Approximately 40 hours per week

Opportunities for cross-training and career development

Start your career with a leader in the investigations industry that is financially stable, experiencing considerable growth, and whose history spans over 60 years!

Ready to make a difference? Apply now!

All replies are confidential Equal Employment Opportunity Employer

PM18

Compensation details :

17-20 Hourly Wage

PI19ed725dff7c-37344-38714607