Accounts Receivable Specialist

Responsibilities :

This role works over a broad network of internal departments and customers and organizations to ensure billing, statements, disputes and returns are completed to the customers expectation.

Will perform in-depth customer payment analysis to properly record actions required to resolve disputed items; responsible for the activities involving tracing sources of error, correcting billing documentation, and processing final billing.

• Assists in training and mentoring new personnel and follow up to ensure new hires are successful.
• Reviews large and high profile accounts.
• Overall team-player who will be looked upon as the go-to system resource.
• Identifies payment discrepancies and initiates dispute resolution process; performs follow up procedures as needed.
• Maintains frequent contact with internal and external customers in order to address all payments, disputes and return issues are resolved.
• Works closely with the Collector and Customer Service to ensure proper and timely application of customer credits.
• Ensures appropriate and timely processing of requests for the return of customer credit balances.
• Generates reporting to internal and external parties so work can be done.

Requirements :

• 1+ year accounts receivable & cash and credit posting experience
• SAP highly preferred
• Demonstrated ability to resolve issues quickly, problem solve and escalate appropriately.
• Familiarity with credit and collection operations procedures, including reconciliation of A / R activity
• Proficiency in MS Excel

Russell Tobin / Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

LI-AT1

Rate / Salary : $ - $ per hour DOE