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Service Coordinator - Ocean, NJ

Service Coordinator - Ocean, NJ

NY StaffingAsbury Park, NJ, US
8 days ago
Job type
  • Full-time
Job description

Join Cooper Electric Supply, LLC

A career at Cooper Electric Supply, LLC is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Cooper Electric Supply, LLC offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building - you can find it here. We operate throughout the northeast and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe. Being "Powered by Difference" means we respect and value diverse perspectives. Cooper Electric Supply, LLC we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

What You Will Do :

  • Answer incoming calls and emails
  • Route, schedule and communicate with technicians using scheduling software.
  • Create detailed estimates for emergency service and repair work.
  • Follow-up on all estimates sent to customers to closure.
  • Source and secure parts for routine maintenance, repairs, and emergency services.
  • Review customer accounts for past due balances prior to scheduling work.
  • Coordinate return of unused or defective parts.

What You Will Bring :

  • Strong customer service skills and inter-personal communication skills.
  • Ability to effectively communicate information and present solutions to a customer.
  • Ability to speak, read, and write proficiently in English.
  • The ability to operate computers and relevant computer software.
  • Ability to prioritize needs in a fast-paced environment.
  • Physical Requirements and Work Environment :

  • The ability to sit for much of the assigned shift while using phones, and computers.
  • This job is performed primarily in office environments.
  • Salary Range :

    This is a non-exempt (hourly) position with a pay range of $21 / hr - $25 / hr. Rate paid will be dependent upon applicable experience.

    Location : Ocean, NJ

    Work Hours : Monday - Friday, Rotating On-Call hours

    What We Offer You :

    We offer great family-friendly benefits to full-time associates :

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    Service Coordinator • Asbury Park, NJ, US

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