Service Coordinator - Ocean, NJ

Join Cooper Electric Supply, LLC

A career at Cooper Electric Supply, LLC is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Cooper Electric Supply, LLC offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building - you can find it here. We operate throughout the northeast and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe. Being "Powered by Difference" means we respect and value diverse perspectives. Cooper Electric Supply, LLC we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

What You Will Do :

• Answer incoming calls and emails
• Route, schedule and communicate with technicians using scheduling software.
• Create detailed estimates for emergency service and repair work.
• Follow-up on all estimates sent to customers to closure.
• Source and secure parts for routine maintenance, repairs, and emergency services.
• Review customer accounts for past due balances prior to scheduling work.
• Coordinate return of unused or defective parts.

What You Will Bring :

Physical Requirements and Work Environment :

Salary Range :

This is a non-exempt (hourly) position with a pay range of $21 / hr - $25 / hr. Rate paid will be dependent upon applicable experience.

Location : Ocean, NJ

Work Hours : Monday - Friday, Rotating On-Call hours

What We Offer You :

We offer great family-friendly benefits to full-time associates :