Job Description :
Job Title : Customer Service Representative
Organization : salesrabbit
About the Organization : salesrabbit is the developer of an outside sales application designed for door-to-door and field sales teams. They offer a platform for sales enablement and mobile CRM to automate the sales process support lead generation and management and help clients manage their resources effectively.
Job Responsibilities :
- Provide exceptional customer service to clients via phone email and chat
- Assist clients with product inquiries account management and issue resolution
- Ensure client satisfaction by addressing their needs in a timely and professional manner
- Collaborate with the sales team to support customer acquisition and retention
- Maintain accurate records of customer interactions and transactions
- Identify opportunities for process improvement and provide feedback to
Essential Qualifications :
Excellent communication and interpersonal skillsStrong problem-solving abilities and attention to detailAbility to multitask and prioritize tasks effectivelyProficiency in using CRM systems and other customer service toolsHigh school diploma or equivalentDesired Experience :
1-2 years of experience in a customer service roleExperience in the sales or technology industry is a plusSalary & Benefits :
Minimum Salary : $25 per hourMaximum Salary : $35 per hourCurrency : USDFrequency : HourlyKey Skills
Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking
Employment Type : Full Time
Experience : years
Vacancy : 1