Technical Account Manager

VirtualVocations
Houston, Texas, United States
Full-time
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A company is looking for a Technical Account Manager.Key Responsibilities : Analyze, troubleshoot, and resolve complex technical issues reported by customersReproduce and document customer issues for internal development teamsCoordinate customer escalations, provide feedback, and ensure prompt issue resolutionRequired Qualifications : 7+ years of EDR / DLP endpoint experienceExpertise with DLP, Insider Threat, and CASB solutions3+ years of experience in a technical account management or similar roleDeep technical background in supporting SaaS-based security and endpoint agent technologiesPractical knowledge of networking, security products, and enterprise network infrastructure

30+ days ago
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