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Collections Support Associate
Collections Support AssociateAccenture • Redmond, WA, US
Collections Support Associate

Collections Support Associate

Accenture • Redmond, WA, US
19 hours ago
Job type
  • Full-time
Job description

Collections Support Associate

The Collections Support Associate is responsible for meeting monthly business to business collection targets set by the client using written and verbal collections processes while protecting the client's relationship with the customer. This position interacts with senior managers, credit managers, account payable departments as well as other employees of various organizations.

Key Responsibilities :

  • Meets monthly collection targets
  • Directs cash application through remittance advice and statements as required
  • Escalates issues in accordance with escalation policy Assists in the preparation of management reports in line with clients and Accentures requirements
  • Attends client meetings to discuss debtor performance and address issues as required
  • Improves service deliverables to the client with innovative ideas

Job Requirements

  • Must be US Citizen for this work.
  • Basic Qualifications :

  • Minimum of 1 year of collections and / or Finance / Accounting / AR / AP
  • Preferred Qualifications :

  • Collections experience in a B2B environment
  • Professional Skills Requirements :

  • Proficiency with MS Outlook and Excel
  • Exceptional customer service skills, analytical skills and problem-solving skills
  • Demonstrated team player, flexible, enthusiastic, innovative and proactive
  • Self-starter with ability to work independently to prioritize to ensure compliance with strict deadlines
  • Good organizational, multi-tasking and time management skills
  • Proven ability to work in a high stress environment
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